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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05265400

Version: 1

HP ProBook 430, 440, 450 and 470 G4 Notebook PCs - HP Audio Interface Cannot Be Minimized With Cursor or Fingertip

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 08-Sep-2016

Last updated : 08-Sep-2016

DESCRIPTION
When selecting the HP Audio minimize line with the cursor or fingertip, it does not trigger the minimize function.
Figure 1: Tapping or clicking on the bar does not minimize the HP Audio window:

SCOPE
The information in this document applies to the following:
Computers:
  • HP ProBook 430 G4 Notebook PC
  • HP ProBook 440 G4 Notebook PC
  • HP ProBook 450 G4 Notebook PC
  • HP ProBook 470 G4 Notebook PC
Operating Systems:
  • Microsoft Windows 10 Enterprise (64-bit)
  • Microsoft Windows 10 Home (32-bit)
  • Microsoft Windows 10 Home (64-bit)
  • Microsoft Windows 10 Pro (32-bit)
  • Microsoft Windows 10 Pro (64-bit)
RESOLUTION
To resolve this issue, tap or click just above the bar to minimize the HP Audio window:
Figure 2: Tap or click just above the bar to minimize the HP Audio window:

Hardware platforms affected : HP ProBook 430 G4 Notebook PC, HP ProBook 440 G4 Notebook PC, HP ProBook 450 G3 Notebook PC, HP ProBook 450 G4 Notebook PC, HP ProBook 470 G4 Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05265400

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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