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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP Instant Ink - Change Your Email Address or Password

This document is for HP Instant Ink customers.
Use your HP Instant Ink account to change your email address and password.
  1. Your HP Instant Ink account page opens.
  2. Click My Account in the left navigation area, and then click Account Settings.
    Clicking My Account, then Account Settings
  3. Click Update my email and password on HP Connected. The My HP Connected Account Settings window opens.
  4. Click Edit to change your email address, type your new email address and current password, and then click Save Changes.
    Clicking Edit to change your email address
  5. To change your password, type your current password and the new password in the appropriate fields, and then click Save Changes.
    note:
    If an Invalid Email or Password or For security reasons, your account has been locked for 30 minutes message displays, go to Account Sign In Errors.

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Country/Region: Flag United Kingdom

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