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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP 15-g166nr Notebook PC Product Specifications

Hardware
Product Name
15-g166nr
Product Number
K3Z18UA
Microprocessor
1.8GHz AMD Quad-Core A4-6210 APU
Microprocessor Cache
2MB L2 Cache
Memory
4GB DDR3L SDRAM (1 DIMM)
Video Graphics
AMD Radeon R3 graphics
Display
15.6-inch diagonal HD BrightView WLED-backlit display (1366x768)
Hard Drive
750GB 5400RPM hard drive
Multimedia Drive
SuperMulti DVD burner
Network Card
10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity
1x1 802.11b/g/n WLAN
Sound
HD Audio with stereo speakers
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing Device
Touchpad supporting multi-touch gestures without on/off button
External Ports
Multi-format digital media card reader for Secure Digital cards
1 SuperSpeed USB 3.0
2 Universal Serial Bus (USB) 2.0
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack
Dimensions
1.00 in (H) x 14.88 in (W) x 10.20 in (D)
Weight
4.83 lb
Power
45W AC adapter
3-cell 31WHr 2.8Ah lithium-ion polymer battery
ID Mech Description
Front-facing HP TrueVision HD Webcam with integrated digital microphone
Software
Operating System:
Windows 8.1 (64-bit)
Communication Chat:
Skype
CyberLink YouCam: YouCam is the ultimate webcam software.
mysms: Send and receive texts on your PC
Games:
Microsoft Games: (Solitaire, Mahjong) Free pre-installed Windows 8 games, ready to play.
Wild Tangent Games for HP pre-installed. Your HP computer comes with 10 Free Sessions of Plants vs. Zombies and preloaded with a free game Farm Frenzy.
HP Help Support:
HP Support Assistant: With HP Support Assistant, enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free.
HP Utility Center: With the HP Utility Center on Windows 8 PCs, get one place to control your settings for all things HP.
Getting Started with Windows 8: HP’s application makes it fun & easy to get to know Windows 8. Let us help you learn the basics of navigating the new Start Screen, powering off your device, and additional tips and tricks through helpful step by step videos.
Shopping Services:
TripAdvisor: Easily find the lowest airfare, the best hotels, great restaurants, and fun things to do wherever you go.
Books, Music, Photos, and Videos:
HP Connected Music: Listen to music from multiple sources – all from one app. Enjoy your local music library together with streaming services, including an exclusive integrated Beats Music experience.
HP Connected Photo: Enjoy your photos, anytime, all in one place. Easily access photos across your PC and mobile devices, then celebrate your memories with photo cards, gifts, and prints.
CyberLink PowerDirector: Fast, feature-rich and easy to use, the powerful set of integrated tools lets you create brilliant videos. Whether you’re practically an expert or a novice. Packed with intuitive and exciting features and is designed for creating brilliant high definition videos that will amaze your friends and family.
CyberLink PhotoDirector: Makes it easy to create spectacular photos. From the moment your images are imported, the software empowers you with the tools you need to create eye-catching images, including photo management, photo adjustment and advanced editing features.
CyberLink PowerDVD: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.
Netflix: Watch movies and TV online or via DVDs with subscription.
Productivity Tools:
HP Recovery Manager: Recover, restore, and create recovery media for, your PC.
7-zip: File Archive Utility
Dropbox: Get 25GB of free online storage for six months with Dropbox.
Evernote: Keep your life on track and set reminders with Evernote..
HP ePrint: Print from your favorite hotspot or when you have internet access with HP ePrint. Now you can print virtually anywhere.
Buy Office: The most powerful Office yet. Your content when and where you need it.
HP Connected Drive: Find and access your files across your PC, tablet, smartphone, and online services—all in one place. Easily search and browse to quickly get the files you need.
Security Protection:
McAfee: Free 30-day Trial of McAfee LiveSafe service included. McAfee LiveSafe service enriches your digital life by protecting your data, identity and all your devices so you can connect with confidence.

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag United Kingdom

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