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Welcome to HP Customer Support

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HP JetAdvantage On Demand - Get started as an end user using HP JetAdvantage On Demand

Experience a new style of business printing and imaging, powered by HP JetAdvantage On Demand. Protect the confidentiality of sensitive print jobs and reduce waste with the HP JetAdvantage Private Print application. Enhance productivity and reduce costs with this value-added app that is easy to configure, manage, and use.
Overview of features
The end user dashboard looks similar to this example:
End User Dashboard
  1. Log in to HP JetAdvantage On Demand to see an overview of the HP JetAdvantage On Demand features that are available. For more information about how to install HP JetAdvantage On Demand, click here.
    • The HP JetAdvantage Private Print section launches the HP JetAdvantage Private Print app, where queued print jobs can be viewed or deleted. Administrators do not have access to end users' print queues.
        note:
      Before the HP JetAdvantage Private Print app can be used, a software driver must be installed on the computer.
  2. Click on the left navigation menu to perform tasks and manage a personal HP JetAdvantage On Demand account.
    • Click Dashboard to view the user dashboard.
    • Click Utilities to see any software drivers that might need to be downloaded in order for apps, like HP JetAdvantage Private Print, to work after they have been added to the account.
    • Click My Profile to change passwords or edit personal information. Select the Opted In check box to receive notifications about HP JetAdvantage On Demand updates, new applications, features, and scheduled maintenance.
    • Click Devices to see a list of printers that are supported by HP JetAdvantage On Demand.
    • Click Help to get support and information about how to use HP JetAdvantage On Demand.
  note:

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country: Flag United Kingdom

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