HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software Category
Software Title
Recovery Manager: Program Reinstallation
Operating System
Microsoft Windows 8.1 (64-bit)
No
CD/DVD Burning
CyberLink Power2Go
Yes
Entertainment, Music & Games
CyberLink PowerDVD (for CD, DVD and Blu-ray playback)
DTS Sound +
HP Games
Netflix
Yes
No
No
No
Productivity
7 zip
Box
Microsoft Office Trial (online activation required)
Yes
No
No
Imaging, Photography, Video & Film
CyberLink Photo Director
CyberLink YouCam Deluxe
Yes
Yes
Connected with HP
HP Connected Music
HP Connected Photo
Yes
No
Security
HP SimplePass
McAfee LiveSafe 2013 (30-day subscription)
McAfee Central
Yes
No
No
Support
HP PC Hardware Diagnostics UEFI
HP Support Assistant
Yes
Yes
Recovery
HP Recovery Manager
No
Browser
Microsoft Internet Explorer 11
No
note:
This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.
Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.Minimize Chat bot windowLoading ChatbotNew Message