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HP Printers - Using the HP Smart App (Android, Apple iOS)

This document is for HP printers and Android and Apple iOS smartphones and tablets.
Use HP Smart for mobile devices to print, copy, scan, troubleshoot printer issues, and set up a printer on a wireless network.
The HP Smart app icon
  note:
HP Smart enables printing and copying to select printers when you are away from the printer and using a different network. Go to Print Anywhere with the HP Smart App to confirm support and learn more.
Step 1: Install the HP Smart app and set up the printer
Install the HP Smart app on your Android OS 5.0 (Lollipop) or later, or Apple iOS 10 or later iPad, iPhone, or iPod touch. After installation, launch the app, and then add your printer.
  note:
Restrictions in Android 7.0 (Nougat) and later might prevent printer setup. If you are unable to complete setup with your Android device, go to 123.hp.com from an iOS device or a Windows or Mac computer to set up the printer.
Video of setting up HP Smart in Android
Video of setting up HP Smart in Apple iOS
  1. Download and install the HP Smart app from the Google Play Store (in English) for Android or App Store (in English) for iOS.
  2. Make sure your mobile device is connected to the same wireless network that your current printer is connected to, or that you want to connect a new printer to.
  3. Open the app, and then tap Start to search for available printers.
    • If your printer is found, continue to the next step.
    • If your printer does not display, tap the Plus sign to select a printer from the list of found printers or set up a new one, and then follow the on-screen instructions.
      Tapping the Plus sign to add a printer
        note:
      You can add more than one printer to the app. Tap the Plus sign to add more printers.
If you experience issues during printer setup, see What if my printer is not found during setup? in the Frequently asked questions (FAQs) section of this document.
Step 2: Print, scan, and copy
Use HP Smart to copy and scan with your mobile device camera or printer, or print items saved on your device, social media apps, or cloud services.
Step 3: Manage printer settings, status, and supplies
Tap items on the home screen to change printer options, view messages, and order supplies.
  • Tap your printer to change printer settings, view printer information and reports, and more.
    The My Printer settings screen
  • Tap the Notification icon to view error messages and special offers from the HP Smart app.
  • Tap the HP Instant Ink tile to order supplies and manage your HP Instant Ink account.
Frequently asked questions (FAQs)
Review these frequently asked questions about the HP Smart app.

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