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SUPPORT COMMUNICATION- CUSTOMER NOTICE

Document ID: c03540051

Version: 1

Notice: HP Compaq Desktop PCs - Cannot Change Language in F10 Setup

Notice:: The information in this document, including products and software versions, is current as of the release date.The information in this document is subject to change without notice.

Release date : 23-Oct-2012

Last updated : 23-Oct-2012

Potential Security Impact:
The language menu is not displayed when entering F10 Setup and there is no option to change the language.

Source:HP, HP Product Security Response Team (PSRT)

Details
Previous HP BIOS versions presented a language menu upon entering F10 Setup but that is not the case with some newer HP BIOS versions. Instead, you may access the BIOS language menu by either of the following options:
Option 1
1. Start or restart the computer.
2. Press and hold the Esc key until the Startup Menu appears.
3. Select Change Language to display the language menu.
4. Select the appropriate language option.
5. Press the Enter key to apply the selected language.
Option 2
1. Start or restart the computer.
2. Immediately press and hold the F10 key until the system enters Setup.
3. Press the F8 key to access the language menu.
4. Select the appropriate language option.
5. Press the Enter key to apply the selected language.

Hardware platforms affected : HP Compaq 6200 Pro Microtower PC, HP Compaq 6200 Pro Small Form Factor PC, HP Compaq 8200 Elite All-in-One PC, HP Compaq 8200 Elite Convertible Minitower PC, HP Compaq 8200 Elite Microtower PC, HP Compaq 8200 Elite Small Form Factor PC, HP Compaq 8200 Elite Ultra-slim PC, HP Compaq Elite 8300 All-in-One Desktop PC, HP Compaq Elite 8300 Convertible Minitower PC, HP Compaq Elite 8300 Microtower PC, HP Compaq Elite 8300 Small Form Factor PC, HP Compaq Elite 8300 Ultra-slim PC, HP Compaq Pro 6300 All-in-One Desktop PC series, HP Compaq Pro 6300 Microtower PC, HP Compaq Pro 6300 Small Form Factor PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03540051

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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