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HP Customer Support - Knowledge Base

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HP EliteBook PCs - Battery Not Charging Message in System Tray

Issue

EliteBook notebook PCs will display a plugged in, not charging message when the mouse is rolled over the power icon in the system tray.

Solution

This is not a fault, this is normal behavior.
Notebooks will display this message when the battery has been charged to 100 percent. The notebook will then allow the battery to discharge down to 94 percent, at which point the message will change to plugged in, charging until the battery is fully charged again.

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Country/Region: Flag United Kingdom

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