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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Universal Print Driver - Incorrect output when printing multiple Pages per Sheet and/or booklet from Office 2003/2007 (Word or PowerPoint)

Issue:
When printing with the HP UPD PostScript (PS) drivers in MS Office Word, PowerPoint 2003 or PowerPoint 2007, circles may become squares and text may appear as black boxes.
This behavior is observed when selecting to print multiple Pages per Sheet or when choosing Booklet printing in the print driver preferences.
Solution
Microsoft has fixed this behavior in PowerPoint 2007.
Microsoft suggests the following workarounds for printing with HP’s UPD PS driver in MS Word 2003/2007 or PowerPoint 2003:
  1. Save shapes and diagrams as pictures before inserting them into the document.
  2. On the Printer Properties/Device Settings tab, enable JPEG Passthrough.
  3. Upgrade to MS Office 2010. MS Office 2010 uses a different graphics engine which does not exhibit this behavior.
Reference the following Microsoft KB article for additional details:
http://support.microsoft.com/kb/832366
Cause
Disabling PS Passthrough in the Printer Properties/ Device Settings tab has been found to create unwanted behavior when printing transparent objects.

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Country: Flag United Kingdom

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