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Welcome to HP Customer Support

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  • Information
    Looking for Site Help?

    Learn about the features of the HP Customer Support site and how to use them to meet your online support needs. Click Here

     

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HP Designjet Color 3D Printer - Contact HP Support

HP Support is available to you by telephone. What to do before you call:
  • Review the troubleshooting suggestions in this guide.
  • If you call one of the Hewlett-Packard offices, please have the following information available to help us answer your questions more quickly:
    • The printer you are using (the product number and the serial number, found on the label at the back of the printer).
    • If there is an error code on the display panel, note it down.
    • The computer you are using.
    • Any special equipment or software you are using (for example, networks, switch-boxes, modems or special software drivers).
    • The network cable you are using (by part number) and where you purchased it.
    • The software name and version you are currently using.
    • If possible, download the configuration file (.CFG) from the printer; you may be asked to email it to the support center helping you.
Telephone number
Your HP Support telephone number is available on the Web: please visit http://welcome.hp.com/

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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