hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

Replacement Printer Instructions for HP Officejet 6000 Printer Series

When HP replaces your defective product, some accessories or parts need to be transferred from the defective product to the replacement product.
  note:
  • Some optional accessories might not be included with your product model.
  • Keep any optional accessories that you bought separately.
Instructions
  1. Prior to replacing or disposing of your defective unit, follow these instructions to ensure the right accessories are removed.
    a) Print Cartridges and Assembly Printhead. Make sure that the unit is plugged in and turned on before removing the print cartridges.
      warning:
    Do not return nor reuse the print cartridges and assembly printhead. The replacement unit will include a new assembly printhead and print cartridges.
    • Open the ink cartridge access door.
    • Wait until the print carriage stops moving. Press the tab on the front of each ink cartridge and remove the print cartridges from the slot.
    • Firmly lift the carriage latch.
    • Remove the printhead and lower the carriage latch again.
    • Close the ink cartridge access door.
    Then, unplug the printer and keep the following accessories:
    b) Power module
    c) Power cord
    d) USB cord
    e) Ethernet cord
    f) User Manual and CD
  2. Transfer the accessories mentioned above from your defective unit to the replacement product.
  3. Apply power to the replacement product and test all the product functions.
  4. For additional support information for your HP product, please visit www.hp.com/support.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United Kingdom

hp-detect-load-my-device-portlet

Actions
Loading...