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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP Notebook PCs - Wireless LAN Card Not Detected After Notebook PC Image is Unbundled

This document pertains to the HP Pavilion dv7-1000/1100 Entertainment Notebook PC serieswith Windows Vista.

Recognizing the problem

The notebook PC does not detect the wireless LAN card after the notebook PC is turned on for the first time or after a system recovery. The wireless LED remains red or amber.

Resolve the problem

To resolve this issue, please download and install Atheros Wireless LAN driver, version 2.00, revision B, (SP39403) or later at the HP Drivers and Downloads page.

See also

Softpaq Description
Download
Atheros AR5006 802.11a/b/g, AR5007 802.11b/g, AR5009 802.11a/g/n Wireless LAN Driver for Microsoft Vista, VERSION: 2.00 REV: B

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Country/Region: Flag United Kingdom

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