hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP Color LaserJet CP2020 Series Printer - Control panel

Control-panel walkaround
The product has the following items on the control panel.
    Figure : Control-panel lights and buttons
  1. Control-panel display
  2. Back arrow button
  3. Left arrow button
  4. OK button
  5. Right arrow button
  6. Cancel Job X button
  7. Ready light (green)
  8. Attention light (amber)
Control-panel menus
Use the menus
  1. Press OK to open the menus.
  2. Press the Left arrow () or Right arrow () button to navigate through the listings.
  3. Press OK to select the appropriate option. An asterisk (*) appears next to the active selection.
  4. Press the Back arrow () button to scroll back through the submenus.
  5. Press X to exit the menu without saving any changes.
The sections that follow describe the options for each of the main menus:
Reports menu
Use the Reports menu to print reports that provide information about the product.
Menu item
Description
Demo page
Prints a color page that demonstrates print quality.
Menu structure
Prints a map of the control-panel-menu layout.
Config report
Prints a list of all the product settings. Includes network information when the product is connected to a network.
Supplies status
Prints the status for each print cartridge, including the following information:
  • Approximate pages remaining
  • Approximate percentage of cartridge life remaining for each color
  • Part number
  • Number of pages printed
Network report
Prints a list of all product network settings
Usage page
Prints a page that lists PCL pages, PCL 6 pages, HP postscript level 3 emulation pages, pages that were jammed or mispicked in the product, monochrome (black and white) or color pages; and reports the page count
PCL font list
Prints a list of all the PCL fonts that are installed.
PS font list
Prints a list of all the PostScript (PS) fonts that are installed
PCL6 font list
Prints a list of all the PCL6 fonts that are installed
Color usage log
Prints a report that shows the user name, application name, and color usage information on a job-by-job basis
Service page
Prints the service report
Diagnostics page
Prints the calibration and color diagnostics pages
System setup menu
Use this menu to establish basic product settings. The System setup menu has several sub-menus. Each is described in the following table.
Menu item
Sub-menu item
Sub-menu item
Description
Language
Select the language for the control-panel display messages and the product reports.
Paper setup
Def. paper size
Letter
A4
Legal
Select the size for printing internal reports or any print job that does not specify a size.
Def. paper type
A list of available media types appears.
Select the media type for printing internal reports or any print job that does not specify a type.
Tray 1
Paper size
Paper type
Select the default size and type for tray 1 from the list of available sizes and types.
Tray 2
Paper size
Paper type
Select the default size and type for tray 2 from the list of available sizes and types.
Tray 3
Paper size
Paper type
If optional tray 3 is installed, select the default size and type for tray 3 from the list of available sizes and types.
Paper out action
Wait forever
Override
Cancel
Select how the product should react when a print job requires a size or type that is not available or when a specified tray is empty.
Select Wait forever to make the product wait until you load the correct media and press OK. This is the default setting.
Select Override to print on a different size or type after a specified delay.
Select Cancel to automatically cancel the print job after a specified delay.
If you select either Override or Cancel, the control panel prompts you to specify the number of seconds to delay. Press the Right arrow () button to increase the time, up to 3600 seconds. Press the Left arrow () button to decrease the time.
Print quality
Restrict color
Enable color
Disable color
Select Enable color to allow the job to print in monochrome (black and white) or color depending on the job. This is the default setting.
Select Disable color to disable color printing. All jobs will print in monochrome (black and white). Some internal pages will still print in color.
Calibrate color
After power on
Calibrate now
After power on: Select how soon the product should calibrate after you turn it on. The default setting is 15 minutes.
Calibrate now: Makes the product perform a calibration immediately. If a job is processing, the product calibrates after the job is complete. If an error message is displayed, you must clear the error first.
Cartridge low
(1-20)
The percentage threshold determines when the product begins reporting low toner. The message is either reported on the control-panel display or using the toner LED, if it exists.
Replace supplies
Override out
Stop at out
Override out: If the product determines that a print cartridge has reached the end of its estimated life, select this setting to continue printing. Using this option will eventually result in unacceptable print quality. Consider having a replacement cartridge available for when the print quality becomes unacceptable.
Stop at out: If the product determines that a print cartridge has reached the end of its estimated life, select this setting to stop printing. This is the default setting. Printing beyond this point is possible using Override out. The supply does not need to be replaced now unless the print quality is no longer acceptable.
Information about the remaining toner is not available when printing in Override out mode.
Once an HP supply has reached the end of its estimated life, HP's Premium Protection Warranty on that supply has ended. For Warranty information, see Print cartridge limited warranty statement.
Color Supply Out
Stop Printing (default)
Continue Black
Stop Printing: If the product determines that a color cartridge has reached its estimated end of life, it stops printing. This is the default setting.
Continue Black: If the product determines that a color cartridge has reached the end of its estimated life, continue printing using black only.
Adjust Alignment
Print Test Page
Adjust Tray <X>
Print Test Page: Print a test page that tests printer alignment.
Adjust Tray <X>: Adjust the alignment of the specified tray.
Display contrast
Lightest
Lighter
Medium
Darker
Darkest
Select the level of contrast for the display. The default setting is Medium.
Service menu
Use this menu to restore default settings, clean the product, and activate special modes that affect print output.
Menu item
Sub-menu item
Description
Cleaning mode
Use this option to clean the product if you see toner specks or other marks on the printed output. The cleaning process removes dust and excess toner from the paper path.
When you select this item, the product prompts you to load plain paper in tray 1 and then press OK to start the cleaning process. Wait until the process is complete. Discard the page that prints.
PowerSave
Sets how long the product remains idle before it enters PowerSave mode. The product automatically exits PowerSave mode when you send a print job or press a control-panel button.
The default setting is 15 minutes.
USB speed
High
Full
Sets the USB speed to High or Full. For the product to actually operate at high speed, it must have high speed enabled and be connected to an EHCI host controller that is also operating at high speed. This menu item also does not reflect the current operating speed of the product.
The default setting is High.
Less paper curl
Off
On
If printed pages are consistently curled, use this option to set the product to a mode that reduces curl.
The default setting is Off.
Archive print
Off
On
If you are printing pages that will be stored for a long time, use this option to set the product to a mode that reduces toner smearing and dusting.
The default setting is Off.
Restore defaults
Yes
No
Sets all customized settings to the factory default values.
Network config. menu
Use this menu to establish network configuration settings.
Menu item
Sub-menu item
Description
TCP/IP config
Automatic
Manual
Select Automatic to automatically configure all the TCP/IP settings.
Select Manual to manually configure the IP address, subnet mask, and default gateway.
The default setting is Automatic.
Auto crossover
On
Off
This item is used when you are connecting the product directly to a personal computer using an Ethernet cable (you might have to set this to On or Off depending on the computer being used).
The default setting is On.
Network services
IPv4
IPv6
DHCPv6
This item is used by the network administrator to limit the network services available on this product.
On
Off
The default setting for all items is On.
Show IP address
No
Yes
No: The product IP address will not appear on the control-panel display.
Yes: The product IP address will appear on the control-panel display, alternating between supplies information and the IP address of the device. The IP address will not be displayed if an error condition exits.
The default setting is No.
Link speed
Automatic (default)
10T Full
10T Half
100TX Full
100TX Half
Sets the link speed manually if needed.
After setting the link speed, the product automatically restarts.
Restore defaults
Press OK to restore the network configuration settings to the default values.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United Kingdom

hp-detect-load-my-device-portlet

Actions
Loading...