Error:

Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

hp-support-head-portlet

Actions

HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions

hp-share-print-widget-portlet

Actions

Information

Need Windows 11 help?
Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

Feedback

hp-concentra-wrapper-portlet

Actions

HP Deskjet D4360, D4363, and D4368 Printers - Replacing Ink Cartridges

This document is for HP Deskjet D4360, D4363, and D4368 printers.

To prevent print quality issues, replace the ink cartridges when they are low or out of ink.

Make sure the printer is turned on. If necessary, press the Power button () to turn the printer on.
Open the top cover of the printer.

Figure : Opening the top cover
Wait until the carriage moves to the right side of the printer and is idle and quiet.
Press down on the old ink cartridge, and then slide it out of the carriage.

Figure : Removing the ink cartridge
- To replace the tri-color ink cartridge, remove the ink cartridge from the left slot.
- To replace the black ink cartridge, remove the ink cartridge from the right slot.
Remove the new ink cartridge from its packaging and pull the pink tab to remove the protective tape from the ink cartridge.

Figure : Removing the protective tape
caution:
Do not touch the ink nozzles or copper contacts on the ink cartridge. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

Ink nozzles (do not touch)

Copper contacts (do not touch)
Hold the ink cartridge so that the copper strips are on the bottom and facing toward the printer.
Slide the ink cartridge at a slight upward angle into the carriage until the ink cartridge snaps into place.

Figure : Inserting the ink cartridge
- The tri-color ink cartridge is installed on the left side of the carriage.
- The black ink cartridge is installed on the right side of the carriage.
Close the top cover.

Figure : Closing the top cover