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HP MediaSmart Server - Recovering or Resetting the Server

Recovering or resetting the server
  caution:
Steps for performing a Server Recovery or Factory Reset. To recover or reset the server Use the Server Recovery Disc from a computer using a wired connection to the router (or switch). A wireless connection is not recommended. Additionally, if the server is some distance from the computer you are using for Server Recovery or Factory Reset, it may be more convenient to move the server near the computer.
  1. If the HP MediaSmart Server Control Center is open on your computer, close it before proceeding.
  2. Insert the Server Recovery Disc into a DVD drive in a computer connected to the network by an Ethernet cable.
    The Server Recovery program automatically starts.
    Figure : Starting Server Recovery
    Starting Server Recovery
  3. Click Next.
  4. Uninstall HP MediaSmart Server and Windows Home Server Connector:
    • Click Start, Control Panel and select Add or Remove Programs.
    • Click on HP MediaSmart Server, click Remove.
    • Click on Windows Home Server Connector, click Remove.
    Figure : Server Recovery dialog box
    Server Recovery dialog box
  5. Prepare the server for recovery or reset:
    1. On the back of the server, hold in the Power button for at least 4 seconds to force the server to shutdown.
    2. After the server is completely off, locate the recessed Status/Recovery button on the front of the server and prepare to press this button with a paper clip.
      Figure : Location of the Status/Recovery button
      Location of the Status/Recovery button
    3. On the back of the server, press the Power button to restart.
    4. While the Health indicator is blinking blue Blue Health indicator and red Red Health indicator, use a paper clip to press the recessed Status/Recovery button until it clicks.
      Recovery mode is initiated.
    5. If recovery mode is successfully initiated, the Health indicator light blinks purple and red repeating.
  6. On the Rebooting your server into recovery mode dialog box, click Next, and then follow the instructions on each dialog box.
    During the recovery process, the following may happen:
    • If the recovery program cannot find the server, see No server found on page 7-12.
    • If the Server Recovery cannot recover the partition data, the progress bar will go to 100% and then back to zero and start over.
    • If the recovery fails, see Recovery fails on page 7-12.
  7. After the Server Recovery or Factory Reset completes, the server automatically restarts. Before taking the next step wait until the Health indicator light is solid blue Blue Health indicator.
  8. You must reinstall the software on each of your computers, including the computer that you used to perform the recovery - otherwise, you won’t be able to use the server.
  9. Click Finish on the Server recovery complete dialog box.
    The HP MediaSmart Server software will automatically be installed on the computer where you performed the Server Recovery or Factory Reset.
      caution:
    If you did not close the HP MediaSmart Server Control Center, as indicated in step 1, you may see a message asking you to reboot your computer. If you see this message, choose to reboot later. Otherwise, rebooting may leave the server in a state where it cannot be configured, and you will have to repeat the recovery or reset process.
      note:
    It takes a few minutes for the server to go through the finishing process. Please be patient.
  10. To install the software on other client computers, see Installing the Software on Additional Home Computers on page 2-21.

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