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HP Designjet Z2100 and Z3100 Photo Printer Series - Loading Paper not listed in the front panel or driver

This document lists the type of media to select on the front panel and driver, when it is not listed specifically in either the front panel or driver. Some media tips and tricks have also been included below the table.
Media name
Loaded as
Level 1
Level 2
HP Universal Heavyweight Coated Paper
Bond and coated papers
Coated Paper
HP Polypropylene Matte Adhesive Backed with backing
Photo Paper
HP Premium Instant-dry glossy gloss
HP Colorfast Adhesive Vinyl
Photo Paper
Photo Gloss Paper
HP Universal Adhesive Vinyl
Photo Paper
Photo Gloss Paper
HP Durable Display Film
Bond and coated papers
Heavy Weight Paper
HP Instant-Dry Indoor Banner, Gloss
Photo Paper
Photo Gloss Paper
HP Colorlucent Backlit UV
Photo Paper
Photo Gloss Paper
HP Banners with Tyvek
Photo Paper
Photo Gloss Paper
Natural Tracing
Bond and coated papers
Plain
HP Matte Film
NOT SUPPORTED
NOT SUPPORTED
HP Polyester Film White Matte
NOT SUPPORTED
NOT SUPPORTED
HP Photo Paper RC Matte
Bond and coated papers
Heavy Weight Paper
HP Universal Coated Paper
Bond and coated papers
Coated Paper
HP Opaque Scrim
Photo Paper
Photo Gloss Paper
HP Polypropylene, Matte
Photo Paper
HP Premium Instant-dry glossy gloss
HP Outdoor Paper
Bond and coated papers
Heavy Weight Paper
HP Outdoor Billboard Paper Blue Back
Bond and coated papers
Heavy Weight Paper
Media tips and tricks
Colors are less saturated than expected
  • Using generic Photo Gloss Paper or Photo Semi-Gloss/Satin Paper uses lower ink limits. To get richer tones use HP Premium Instant-dry Photo Gloss or Satin. If non HP media is used with this higher ink limits, there is a risk of having worse grain (coalescence) or worse bleed (ink mix).
  • Using generic Fine Art Paper uses lower ink limits. To get richer tones select Thick Fine Art Paper (>250 g/m²). If too thin media is used, the risk is to have dry cockle or even in the highest saturation zones, media smears with the printheads.
Ink smears in glossy paper settings
This might be caused due to using a photo paper with cockle (paper based). Try using Proofing Gloss Paper or Proofing Semi-Gloss Paper settings on which the pen to paper spacing is set to the high position.
Bronzing with some generic photo papers
Photo Semi-Gloss/Satin Paper or HP Premium Instant-dry Photo Satin selection uses lower quantity of gloss enhancer in gray tones. Try selecting Photo Gloss Paper or HP Premium Instant-dry Photo Paper. It might increase the level of grain (coalescence).
Starwheel marks with canvas media
Try selecting the HP Collector Satin Canvas instead of generic canvas. The type of ink and ink separations are different (minimizes starwheel marks).

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