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HP Customer Support - Knowledge Base

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Designjet EFI Designer Edition RIP - Image Exceeds Paper Width

Issue:
The message Image exceeds paper width is displayed on the EFI program window.
note:
The error messages displayed in the program window are preceded by the word "input," "color," "print" or "port" to indicate at which stage of processing the problem occurred.
Solution
Perform one of the following:
  • Select a different paper size in the "Print" pane of the job settings.
  • Scale the job to fit on the paper size loaded in the printer.
Cause
The job is too large to fit on the selected paper size.

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Country/Region: Flag United Kingdom

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