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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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Compaq iPAQ Pocket PC H3800 Series - Resetting the Unit

Performing a limited reset
A limited reset is done when the handheld stops responding or is responding erratically. Data on the handheld is not lost.
  1. Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC.
  2. Press the switch for one second.
    Figure : Performing a limited reset
Performing a full reset
A full reset will set the handheld back to the original image removing any data in memory.
  caution:
When a full reset is done all data stored in memory including contacts, calendar entries and installed program will be erased. Make sure to back up any important information before performing a full reset.
  1. Press and hold the two outside application buttons.
  2. Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC.
  3. Press the switch for five seconds.
  4. To reactivate your Compaq iPAQ Pocket PC, insert the stylus into the unit reset switch and press the switch for one second or connect your Compaq iPAQ Pocket PC to the AC adapter.
Figure : Performing a full reset

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag United Kingdom

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