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HP PSC 1100, 1200, and 1300 Series - 'Align the Print Cartridge' Message Displays After Every Print Job

Issue:
This information applies to the following products:
  • HP PSC 1110, 1110v, and 1118
  • HP PSC 1200, 1205, 1209, 1210, 1210v, 1210xi, 1213, 1215, 1216, 1217, 1218, and 1219
  • HP PSC 1340, 1345, 1250, 1350v, 1350xi, 1355
A message to align the cartridges displays after every print job. The message may continue to occur even after aligning the cartridges from the Printer Toolbox.
note:
This document is for the HP PSC 1100, 1200, and 1300 series products only.
Find your product from one of the two sections listed in the solution below.
Solution
Start the cartridge alignment by performing a series of button presses from the front panel of the product.
  • HP PSC 1100 series:
    1. Turn on the HP PSC 1100 series product.
    2. Disconnect the USB cable from the all-in-one.
    3. Press the sequence of front panel buttons below to start the ink cartridge alignment.
      The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
      1. Press and hold Cancel.
      2. While holding Cancel, press On.
      3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
      4. Press Cancel again.
      5. Press Resume.
      6. Press Paper Type.
      7. Press Color Start Copy.
        The alignment page will begin printing.
        If the alignment page does not print, repeat the button-press sequence in this step.
    4. After the alignment page has printed, place the page face down on the scanner glass and press Scan.
      The alignment is complete when the On light stops blinking.
    5. Reconnect the USB cable to the all-in-one.
  • HP PSC 1200 and 1300 series:
    1. Turn on the HP PSC 1200 or 1300 series product.
    2. Disconnect the USB cable from the all-in-one.
    3. Press the sequence of front panel buttons below to start the print cartridge alignment process.
      The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
      1. Press and hold Cancel.
      2. While holding Cancel, press On.
      3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
      4. Press Cancel again.
      5. Press Copies.
      6. Press Paper Type.
      7. Press Color Start Copy.
        The alignment page will begin printing.
        If the alignment page does not print, repeat the button-press sequence in this step.
    4. When the alignment page has printed, place the page face down on the scanner glass and press Scan.
      The alignment is complete when the On light stops blinking.
    5. Reconnect the USB cable.
Cause
This can occur if the cartridge alignment is canceled or times out without a valid print cartridge alignment stored in memory.

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