If your computer does not start, you can find the 32-bit or 64-bit system type on the product packaging, or online in a product
specification document.
Procedure
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Search the HP Customer Support site for your computer model number and the word "specification".
For example, if you owned an HP All-in-One 24-f0135 PC, you would type: 24-f0135 specification.
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Click the link to your product specification document and scroll down to the software section. The system type is listed with
the operating system; for example: Windows 10 Home (64-bit).
Note:
If 32-bit or 64-bit is not listed next to the name of the operating system, the system type is 32-bit.