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SUPPORT COMMUNICATION- AVIS AU CLIENT

Identifiant du document: c06114531

Version: 1

Avis de sécurité : Ordinateurs portables OMEN by HP 15 pouces - Mise à jour du micrologiciel disponible permettant d'activer l'option « Ventilateur toujours activé » depuis le BIOS

REMARQUE :: les informations contenues dans ce document, y compris les versions des produits et logiciels, sont celles en vigueur à la date de parution.Ce document est sujet à modification sans préavis.

Date de publication : 15-Aug-2018

Dernière mise à jour : 21-Aug-2018

DESCRIPTION
Une mise à jour du micrologiciel a été déployée permettant d’activer l’option Ventilateur toujours activé dans le BIOS système. Cette mise à jour du BIOS empêche l’ordinateur de chauffer au cours d’une utilisation normale. Cette mise à jour s’applique aux ordinateurs fonctionnant sous une version du BIOS F.04 et inférieure.

PORTÉE
Les informations contenues dans ce document s’appliquent aux éléments suivants :
Tous les ordinateurs OMEN by HP - séries 15dc équipés d’une version du BIOS F.04 ou inférieure peuvent être affectées.
Ordinateurs :
  • Ordinateur OMEN by HP - 15-dc0000 configuré sur commande
  • Ordinateur OMEN by HP - 15-dc0000xx
  • Ordinateur OMEN by HP - 15t-dc000 configuré sur commande
Systèmes d’exploitation :
  • Microsoft Windows 10 RS4 (version 1803)
  • Microsoft Windows 10 RS3 (version 1709)
RÉSOLUTION
Pour résoudre ce problème, téléchargez et installez le SoftPaq suivant pour mettre à jour le micrologiciel :
Description du SoftPaq
Notes de version
Télécharger le SoftPaq
Pack micrologiciel HP (processeurs Intel)
Version : F.05
Révision : A
REMARQUE : Une version plus récente de ce logiciel peut être disponible. Vérifiez s'il existe une version plus récente à l'adresse : http://www.hp.com/drivers.

Hardware platforms affected : OMEN by HP - 15-dc0000 CTO, OMEN by HP - 15-dc0000nb, OMEN by HP - 15-dc0000nd, OMEN by HP - 15-dc0000nh, OMEN by HP - 15-dc0000nk, OMEN by HP - 15-dc0000no, OMEN by HP - 15-dc0000ns, OMEN by HP - 15-dc0000nx, OMEN by HP - 15-dc0000tx, OMEN by HP - 15-dc0000ur, OMEN by HP - 15-dc0001la, OMEN by HP - 15-dc0001na, OMEN by HP - 15-dc0001nb, OMEN by HP - 15-dc0001nf, OMEN by HP - 15-dc0001ng, OMEN by HP - 15-dc0001nh, OMEN by HP - 15-dc0001nk, OMEN by HP - 15-dc0001nl, OMEN by HP - 15-dc0001no, OMEN by HP - 15-dc0001nt, OMEN by HP - 15-dc0001nx, OMEN by HP - 15-dc0001tx, OMEN by HP - 15-dc0001ur, OMEN by HP - 15-dc0002la, OMEN by HP - 15-dc0002nc, OMEN by HP - 15-dc0002nf, OMEN by HP - 15-dc0002ng, OMEN by HP - 15-dc0002nj, OMEN by HP - 15-dc0002nk, OMEN by HP - 15-dc0002nl, OMEN by HP - 15-dc0002ns, OMEN by HP - 15-dc0002nt, OMEN by HP - 15-dc0002tx, OMEN by HP - 15-dc0002ur, OMEN by HP - 15-dc0003la, OMEN by HP - 15-dc0003na, OMEN by HP - 15-dc0003nc, OMEN by HP - 15-dc0003nd, OMEN by HP - 15-dc0003nf, OMEN by HP - 15-dc0003ng, OMEN by HP - 15-dc0003nk, OMEN by HP - 15-dc0003no, OMEN by HP - 15-dc0003np, OMEN by HP - 15-dc0003nt, OMEN by HP - 15-dc0003nx, OMEN by HP - 15-dc0003tx, OMEN by HP - 15-dc0003ur, OMEN by HP - 15-dc0004la, OMEN by HP - 15-dc0004nf, OMEN by HP - 15-dc0004ng, OMEN by HP - 15-dc0004nj, OMEN by HP - 15-dc0004nk, OMEN by HP - 15-dc0004np, OMEN by HP - 15-dc0004ns, OMEN by HP - 15-dc0004nt, OMEN by HP - 15-dc0004tx, OMEN by HP - 15-dc0004ur, OMEN by HP - 15-dc0005la, OMEN by HP - 15-dc0005ne, OMEN by HP - 15-dc0005ng, OMEN by HP - 15-dc0005nk, OMEN by HP - 15-dc0005nm, OMEN by HP - 15-dc0005ns, OMEN by HP - 15-dc0005nt, OMEN by HP - 15-dc0005nv, OMEN by HP - 15-dc0005tx, OMEN by HP - 15-dc0005ur, OMEN by HP - 15-dc0006la, OMEN by HP - 15-dc0006ng, OMEN by HP - 15-dc0006nk, OMEN by HP - 15-dc0006nm, OMEN by HP - 15-dc0006no, OMEN by HP - 15-dc0006np, OMEN by HP - 15-dc0006nt, OMEN by HP - 15-dc0006nv, OMEN by HP - 15-dc0006tx, OMEN by HP - 15-dc0006ur, OMEN by HP - 15-dc0007la, OMEN by HP - 15-dc0007nk, OMEN by HP - 15-dc0007nl, OMEN by HP - 15-dc0007nm, OMEN by HP - 15-dc0007no, OMEN by HP - 15-dc0007ns, OMEN by HP - 15-dc0007nt, OMEN by HP - 15-dc0007nw, OMEN by HP - 15-dc0007tx, OMEN by HP - 15-dc0007ur, OMEN by HP - 15-dc0008la, OMEN by HP - 15-dc0008ne, OMEN by HP - 15-dc0008ng, OMEN by HP - 15-dc0008nm, OMEN by HP - 15-dc0008no, OMEN by HP - 15-dc0008nq, OMEN by HP - 15-dc0008nt, OMEN by HP - 15-dc0008tx, OMEN by HP - 15-dc0008ur, OMEN by HP - 15-dc0009nc, OMEN by HP - 15-dc0009nk, OMEN by HP - 15-dc0009nm, OMEN by HP - 15-dc0009nq, OMEN by HP - 15-dc0009ns, OMEN by HP - 15-dc0009nt, OMEN by HP - 15-dc0009tx, OMEN by HP - 15-dc0009ur, OMEN by HP - 15-dc0010ca, OMEN by HP - 15-dc0010nf, OMEN by HP - 15-dc0010ng, OMEN by HP - 15-dc0010nm, OMEN by HP - 15-dc0010no, OMEN by HP - 15-dc0010nq, OMEN by HP - 15-dc0010nr, OMEN by HP - 15-dc0010ns, OMEN by HP - 15-dc0010nt, OMEN by HP - 15-dc0010tx, OMEN by HP - 15-dc0010ur, OMEN by HP - 15-dc0011nm, OMEN by HP - 15-dc0011no, OMEN by HP - 15-dc0011nq, OMEN by HP - 15-dc0011nv, OMEN by HP - 15-dc0011tx, OMEN by HP - 15-dc0011ur, OMEN by HP - 15-dc0012nm, OMEN by HP - 15-dc0012no, OMEN by HP - 15-dc0012ns, OMEN by HP - 15-dc0012nv, OMEN by HP - 15-dc0012tx, OMEN by HP - 15-dc0012ur, OMEN by HP - 15-dc0013nm, OMEN by HP - 15-dc0013np, OMEN by HP - 15-dc0013nq, OMEN by HP - 15-dc0013ns, OMEN by HP - 15-dc0013tx, OMEN by HP - 15-dc0013ur, OMEN by HP - 15-dc0014nc, OMEN by HP - 15-dc0014nf, OMEN by HP - 15-dc0014nm, OMEN by HP - 15-dc0014no, OMEN by HP - 15-dc0014np, OMEN by HP - 15-dc0014nq, OMEN by HP - 15-dc0014ns, OMEN by HP - 15-dc0014nv, OMEN by HP - 15-dc0014tx, OMEN by HP - 15-dc0014ur, OMEN by HP - 15-dc0015nc, OMEN by HP - 15-dc0015ng, OMEN by HP - 15-dc0015nm, OMEN by HP - 15-dc0015no, OMEN by HP - 15-dc0015np, OMEN by HP - 15-dc0015nq, OMEN by HP - 15-dc0015ns, OMEN by HP - 15-dc0015nv, OMEN by HP - 15-dc0015tx, OMEN by HP - 15-dc0015ur, OMEN by HP - 15-dc0016nc, OMEN by HP - 15-dc0016nm, OMEN by HP - 15-dc0016np, OMEN by HP - 15-dc0016ns, OMEN by HP - 15-dc0016tx, OMEN by HP - 15-dc0016ur, OMEN by HP - 15-dc0017nm, OMEN by HP - 15-dc0017np, OMEN by HP - 15-dc0017ns, OMEN by HP - 15-dc0017tx, OMEN by HP - 15-dc0017ur, OMEN by HP - 15-dc0018nc, OMEN by HP - 15-dc0018nm, OMEN by HP - 15-dc0018np, OMEN by HP - 15-dc0018nq, OMEN by HP - 15-dc0018ns, OMEN by HP - 15-dc0018tx, OMEN by HP - 15-dc0018ur, OMEN by HP - 15-dc0019nf, OMEN by HP - 15-dc0019nm, OMEN by HP - 15-dc0019np, OMEN by HP - 15-dc0019nq, OMEN by HP - 15-dc0019ns, OMEN by HP - 15-dc0019tx, OMEN by HP - 15-dc0019ur, OMEN by HP - 15-dc0020ca, OMEN by HP - 15-dc0020nm, OMEN by HP - 15-dc0020np, OMEN by HP - 15-dc0020nr, OMEN by HP - 15-dc0020tx, OMEN by HP - 15-dc0020ur, OMEN by HP - 15-dc0021nl, OMEN by HP - 15-dc0021nm, OMEN by HP - 15-dc0021np, OMEN by HP - 15-dc0021tx, OMEN by HP - 15-dc0021ur, OMEN by HP - 15-dc0022na, OMEN by HP - 15-dc0022nf, OMEN by HP - 15-dc0022nl, OMEN by HP - 15-dc0022nm, OMEN by HP - 15-dc0022np, OMEN by HP - 15-dc0022nv, OMEN by HP - 15-dc0022tx, OMEN by HP - 15-dc0022ur, OMEN by HP - 15-dc0023nf, OMEN by HP - 15-dc0023nm, OMEN by HP - 15-dc0023np, OMEN by HP - 15-dc0023tx, OMEN by HP - 15-dc0023ur, OMEN by HP - 15-dc0024cl, OMEN by HP - 15-dc0024nl, OMEN by HP - 15-dc0024nm, OMEN by HP - 15-dc0024tx, OMEN by HP - 15-dc0024ur, OMEN by HP - 15-dc0025ca, OMEN by HP - 15-dc0025nm, OMEN by HP - 15-dc0025tx, OMEN by HP - 15-dc0025ur, OMEN by HP - 15-dc0026nm, OMEN by HP - 15-dc0026ns, OMEN by HP - 15-dc0026tx, OMEN by HP - 15-dc0027nm, OMEN by HP - 15-dc0027ns, OMEN by HP - 15-dc0027tx, OMEN by HP - 15-dc0028nl, OMEN by HP - 15-dc0028nm, OMEN by HP - 15-dc0028ns, OMEN by HP - 15-dc0028tx, OMEN by HP - 15-dc0028ur, OMEN by HP - 15-dc0029na, OMEN by HP - 15-dc0029nm, OMEN by HP - 15-dc0029ns, OMEN by HP - 15-dc0029tx, OMEN by HP - 15-dc0029ur, OMEN by HP - 15-dc0030ca, OMEN by HP - 15-dc0030na, OMEN by HP - 15-dc0030nl, OMEN by HP - 15-dc0030nr, OMEN by HP - 15-dc0030ns, OMEN by HP - 15-dc0030tx, OMEN by HP - 15-dc0030ur, OMEN by HP - 15-dc0031tx, OMEN by HP - 15-dc0032ns, OMEN by HP - 15-dc0032tx, OMEN by HP - 15-dc0032ur, OMEN by HP - 15-dc0033ns, OMEN by HP - 15-dc0033tx, OMEN by HP - 15-dc0033ur, OMEN by HP - 15-dc0034ns, OMEN by HP - 15-dc0034nu, OMEN by HP - 15-dc0034tx, OMEN by HP - 15-dc0035tx, OMEN by HP - 15-dc0035ur, OMEN by HP - 15-dc0036tx, OMEN by HP - 15-dc0036ur, OMEN by HP - 15-dc0037tx, OMEN by HP - 15-dc0037ur, OMEN by HP - 15-dc0038tx, OMEN by HP - 15-dc0038ur, OMEN by HP - 15-dc0039tx, OMEN by HP - 15-dc0039ur, OMEN by HP - 15-dc0040tx, OMEN by HP - 15-dc0040ur, OMEN by HP - 15-dc0041tx, OMEN by HP - 15-dc0041ur, OMEN by HP - 15-dc0042tx, OMEN by HP - 15-dc0042ur, OMEN by HP - 15-dc0043tx, OMEN by HP - 15-dc0043ur, OMEN by HP - 15-dc0044tx, OMEN by HP - 15-dc0044ur, OMEN by HP - 15-dc0045tx, OMEN by HP - 15-dc0045ur, OMEN by HP - 15-dc0046tx, OMEN by HP - 15-dc0046ur, OMEN by HP - 15-dc0047tx, OMEN by HP - 15-dc0047ur, OMEN by HP - 15-dc0048tx, OMEN by HP - 15-dc0048ur, OMEN by HP - 15-dc0049tx, OMEN by HP - 15-dc0050tx, OMEN by HP - 15-dc0051nr, OMEN by HP - 15-dc0051tx, OMEN by HP - 15-dc0052la, OMEN by HP - 15-dc0052nb, OMEN by HP - 15-dc0052nr, OMEN by HP - 15-dc0052tx, OMEN by HP - 15-dc0053la, OMEN by HP - 15-dc0053tx, OMEN by HP - 15-dc0054tx, OMEN by HP - 15-dc0055tx, OMEN by HP - 15-dc0056la, OMEN by HP - 15-dc0056tx, OMEN by HP - 15-dc0057la, OMEN by HP - 15-dc0057tx, OMEN by HP - 15-dc0058nb, OMEN by HP - 15-dc0058tx, OMEN by HP - 15-dc0059nb, OMEN by HP - 15-dc0059tx, OMEN by HP - 15-dc0060tx, OMEN by HP - 15-dc0061tx, OMEN by HP - 15-dc0062tx, OMEN by HP - 15-dc0063tx, OMEN by HP - 15-dc0064tx, OMEN by HP - 15-dc0065tx, OMEN by HP - 15-dc0066nb, OMEN by HP - 15-dc0066tx, OMEN by HP - 15-dc0067tx, OMEN by HP - 15-dc0068tx, OMEN by HP - 15-dc0069tx, OMEN by HP - 15-dc0070tx, OMEN by HP - 15-dc0071tx, OMEN by HP - 15-dc0072tx, OMEN by HP - 15-dc0073tx, OMEN by HP - 15-dc0074tx, OMEN by HP - 15-dc0075tx, OMEN by HP - 15-dc0076tx, OMEN by HP - 15-dc0077tx, OMEN by HP - 15-dc0078tx, OMEN by HP - 15-dc0079tx, OMEN by HP - 15-dc0080tx, OMEN by HP - 15-dc0081tx, OMEN by HP - 15-dc0082tx, OMEN by HP - 15-dc0083tx, OMEN by HP - 15-dc0084tx, OMEN by HP - 15-dc0085nr, OMEN by HP - 15-dc0085nu, OMEN by HP - 15-dc0085tx, OMEN by HP - 15-dc0086nr, OMEN by HP - 15-dc0086nu, OMEN by HP - 15-dc0086tx, OMEN by HP - 15-dc0087nr, OMEN by HP - 15-dc0087nu, OMEN by HP - 15-dc0087tx, OMEN by HP - 15-dc0088nu, OMEN by HP - 15-dc0088tx, OMEN by HP - 15-dc0089tx, OMEN by HP - 15-dc0090tx, OMEN by HP - 15-dc0091cl, OMEN by HP - 15-dc0091tx, OMEN by HP - 15-dc0092tx, OMEN by HP - 15-dc0093tx, OMEN by HP - 15-dc0094tx, OMEN by HP - 15-dc0095tx, OMEN by HP - 15-dc0096nd, OMEN by HP - 15-dc0096nr, OMEN by HP - 15-dc0096tx, OMEN by HP - 15-dc0097nb, OMEN by HP - 15-dc0097tx, OMEN by HP - 15-dc0098nb, OMEN by HP - 15-dc0098tx, OMEN by HP - 15-dc0099tx, OMEN by HP - 15-dc0100tx, OMEN by HP - 15-dc0101nb, OMEN by HP - 15-dc0101tx, OMEN by HP - 15-dc0102tx, OMEN by HP - 15-dc0103tx, OMEN by HP - 15-dc0104tx, OMEN by HP - 15-dc0105tx, OMEN by HP - 15-dc0106tx, OMEN by HP - 15-dc0107tx, OMEN by HP - 15-dc0108nb, OMEN by HP - 15-dc0108tx, OMEN by HP - 15-dc0109nb, OMEN by HP - 15-dc0109tx, OMEN by HP - 15-dc0110tx, OMEN by HP - 15-dc0111nb, OMEN by HP - 15-dc0111tx, OMEN by HP - 15-dc0112nb, OMEN by HP - 15-dc0112tx, OMEN by HP - 15-dc0113tx, OMEN by HP - 15-dc0200ng, OMEN by HP - 15-dc0201ng, OMEN by HP - 15-dc0250nz, OMEN by HP - 15-dc0300ng, OMEN by HP - 15-dc0301ng, OMEN by HP - 15-dc0304ng, OMEN by HP - 15-dc0450nz, OMEN by HP - 15-dc0501na, OMEN by HP - 15-dc0507na, OMEN by HP - 15-dc0508na, OMEN by HP - 15-dc0522na, OMEN by HP - 15-dc0704nz, OMEN by HP - 15-dc0796nz, OMEN by HP - 15-dc0799no, OMEN by HP - 15-dc0800ng, OMEN by HP - 15-dc0803no, OMEN by HP - 15-dc0804no, OMEN by HP - 15-dc0805no, OMEN by HP - 15-dc0850nd, OMEN by HP - 15-dc0850nz, OMEN by HP - 15-dc0900nz, OMEN by HP - 15-dc0975nd, OMEN by HP - 15-dc0977nd, OMEN by HP - 15-dc0980nd, OMEN by HP - 15-dc0982nd, OMEN by HP - 15t-dc000 CTO

Systèmes d'exploitation concernés : Non applicable

Logiciels concernés : Non applicable

ID de référence croisée de communication de support : IA06107651

HP Inc. décline toute responsabilité en cas d’erreurs ou d’omissions de nature technique ou rédactionnelle dans le présent document.Les informations sont fournies "tel quel" sans aucune garantie.Dans les limites autorisées par la loi, HP, ses affiliés,sous-traitants ou fournisseurs ne sauraient être tenus responsables de tout dommage accidentel, spécial ou conséquent, dont les frais liés aux temps d'arrêt, à la perte de profits, de dommages liés à la fourniture de services ou de produits d'échange ou de dommages liés à des pertes de données ou une restauration logicielle.Les informations contenues dans le présent document peuvent être modifiées sans préavis.HP Inc. et les noms des produits HP référencés ici sont des marques déposées de HP Inc. aux États-Unis et dans d'autres pays.Tous les produits mentionnés dans le présent document peuvent être des marques et/ou des marques déposées de leurs sociétés respectives.

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