hp-support-head-portlet

Actions
Chargement...
Assistance clientèle HP - Base de connaissances

hp-contact-secondary-navigation-portlet

Actions
Chargement...

hp-share-print-widget-portlet

Actions
Chargement...
  • Information
    Windows 11

    Vous trouverez ici des questions et des réponses courantes.

    Information

    Résolvez les problèmes de mises à jour de Windows 10 sur un PC ou une imprimante HP. Cliquez ici

    Information

    Problèmes de son ou de l’audio ? Essayez notre outil automatisé, HP Audio check!

    Information
    Créez votre compte HP dès aujourd’hui !

    Connectez-vous au site de support HP, gérez tous vos appareils en un seul endroit, affichez les informations de garantie et plus encore. En savoir plus

  • Commentaires

hp-concentra-wrapper-portlet

Actions
Chargement...

HP Business PCs - Using the HP Cloud Recovery Download Tool

This document is for certain business computers with Windows 10 Professional (64-bit), Windows 10 IoT Enterprise (2016 LTSB, 2019 LTSC), or Windows 7 Professional (64-bit). It is not available for all HP PCs. For consumer PCs go to HP PCs - Using the HP Cloud Recovery Tool (Windows 10, 7).
The HP Cloud Recovery Download Tool allows you to download recovery software to a USB drive. The recovery software works for HP PCs with Windows 10 Professional (64-bit), Windows 10 IoT Enterprise (2016 LTSB, 2019 LTSC), and Windows 7 Professional (64-bit).
Remarque :
For a list of products that support the HP Cloud Recovery Download Tool, go to HP Cloud Recovery Supported Platforms.
Remarque :
To avoid loss of data, you must back up important files, data, photos, videos, etc. before you use the HP Cloud Recovery Tool.
For more information on backing up your files, see HP PCs - Backing Up Your Files (Windows 10, 8).
To get started, you need the following:
  • A blank USB drive: Must have a minimum of 32 GB.
  • An HP computer: Make sure it has Windows 10 Professional (64-bit), Windows 10 IoT Enterprise (2016 LTSB, 2019 LTSC), or Windows 7 Professional (64-bit).
    Remarque :
    If you cannot download the HP Cloud Recovery Download Tool using your PC, you can use another PC to download the tool to the USB drive.

hp-feedback-input-portlet

Actions
Chargement...

hp-feedback-banner-portlet

Actions
Chargement...

hp-country-locator-portlet

Actions
Chargement...
Pays/région : Flag France

hp-detect-load-my-device-portlet

Actions
Chargement...