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HP EliteBook 2740p Tablet PC - Removing and Replacing the Memory Boards

Introduction

This document is provided to assist in removing and replacing the memory boards for the HP EliteBook 2740p Tablet PC.

Minimum skill level

The End User requires no hardware-specific training to replace the defective part. The End user should have familiarity with system hardware and software requiring repair.

Tools required

Small, Phillips-head (P0 and P1) screwdrivers

Parts required

Remarque :
Part numbers are subject to change.
The replacement part number will vary depending on the memory board that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP. Click here for more information on returning parts to HP.
Description
Part Number
Requires Return
2GB, PC3-10600, shared DDR3-1333 MHz SDRAM Small Outline Dual In-Line Memory Module (SODIMM)
598856-001 (Modified)
Yes
1GB, PC3-10600, shared DDR3-1333 MHz SDRAM Small Outline Dual In-Line Memory Module (SODIMM)
598859-001 (Modified)
Yes
4GB, PC3-10600, shared DDR3-1333 MHz SDRAM Small Outline Dual In-Line Memory Module (SODIMM)
599092-001 (Modified)
Yes
Remarque :
For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.

Summary of instructions

To view a video demonstrating the procedure for removing the memory boards, click on the link below. Or use the product video listing on the HP Services Media Library, (Click here to go to HP Service Media Library), then select Memory boards from the menu on the upper left hand side of the screen.
Click here to view the memory boards removal video (right-click on the link to open in a new window/tab).

Memory boards removal

  1. Review the safety considerations before performing the steps listed below by clicking on the following link:
      Attention :
    Failure to comply with the precautions could result in damage to your product or loss of data.
  2. On the bottom of the notebook, loosen the three captive P1 Phillips-head screws identified with a memory and storage drive icon that secure the accessory cover to the bottom of the notebook.
  3. Lift the accessory cover and remove it.
  4. Push both arms outward simultaneously to release the memory board to the spring tension position.
      Attention :
    When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.
  5. Grasp the memory board by the edges and pull gently to remove it.
  6. Place the memory board in an electrostatic dissipative bag.

Memory boards replacement

  1. Grasp the memory board by the edges and remove it from the electrostatic dissipative bag.
      Attention :
    When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.
  2. Align the notch in the memory board with the key in the memory board slot on the system board.
  3. At an angle, gently insert the memory board into its slot on the system board.
  4. Press the memory board down to latch the arms.
  5. Toe the accessory cover into the base enclosure and lower it into position.
  6. Tighten the three captive P1 Phillips-head screws identified with a memory icon that secure the accessory cover to the bottom of the notebook.

Verifying successful repair

Power on the server and verify that the BIOS memory and processor messages are displayed on the monitor during the boot process.

Parts return


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