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HP Customer Support - Knowledge Base

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  • Information
    Clarifying Windows 7 and 8.1 Support

    Understanding Windows support policy and learning HP's supported Skylake systems.  View Article

    Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

  • Feedback

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HP products - My operating system is not listed on HP Software and Driver Downloads

If you do not see the version of your operating system (OS) listed on the software download site for your HP product, HP does not have any downloadable software or drivers for your product for that operating system.
Many issues can be resolved by ensuring you have both the latest OS version supported for your HP product with all updates installed, and the latest HP driver updates.
If you have an HP printer, you might find a driver at 123.hp.com.
  caution:
Use caution when dealing with non-HP websites offering HP driver downloads or diagnostic tools. Some sites look professional, but may charge fees, steal personal information, or worse.
Only install PC BIOS updates from HP. Installing BIOS updates from other sites can result in loss of data or functionality.
Alternative solutions might be available for your HP printer or computer.

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Country/Region: Middle East

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