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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Pavilion x360 13-u107nx Product Specifications

Hardware

Product number
1JM32EA
Product name
HP Pavilion x360 13-u107nx
Microprocessor
Intel® Core™ i3-7100U (2.4 GHz, 3 MB cache, 2 cores)
Memory, standard
4 GB DDR4-2133 SDRAM (1 x 4 GB)
Video graphics
  • Intel® HD Graphics 620
  • Integrated
Hard drive
500 GB 5400 rpm SATA
Display
33.8 cm (13.3") diagonal FHD IPS WLED-backlit multitouch-enabled edge-to-edge glass (1920 x 1080)
Keyboard
Full-size island-style keyboard
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo (Miracast compatible)
Expansion slots
1 multi-format SD media card reader
External ports
1 HDMI; 1 headphone/microphone combo; 1 USB 2.0; 2 USB 3.1
Minimum dimensions (W x D x H)
32.64 x 22.2 x 1.98 cm
Weight
1.66 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP Wide Vision HD Camera with dual array digital microphone
Audio features
B&O PLAY; HP Audio Boost; Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart; HP Lounge; HP 3D DriveGuard
Software included
McAfee LiveSafe™
Pre-installed software
CyberLink PowerDirector; Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Country/Region: Middle East

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