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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP ENVY All-in-One - 32-a0303ng Product Specifications

Hardware
Software

Hardware

Product Number
9MP17EA
Product Name
HP ENVY All-in-One - 32-a0303ng
Motherboard
Risotto
Motherboard Specifications Link
Motherboard Specifications
Memory
16 GB DDR4-2666 SDRAM (2 x 8 GB)
Memory & Storage
16 GB memory; 2 TB HDD storage; 1 TB SSD storage
Internal Storage
1 TB Intel® SSD
Hard drive (2nd)
2 TB 5400 rpm SATA HDD
Processor Type
Intel Core i7
Processor
Intel® Core™ i7-9700 (3 GHz base frequency, up to 4.7 GHz with Intel® Turbo Boost Technology, 12 MB cache, 8 cores)
Processor Family
9th Generation Intel® Core™ i7 processor
Processor Speed
3 GHz
Graphics
Discrete
Graphics Card
NVIDIA® GeForce® RTX 2060 (6 GB GDDR6 dedicated)
Ports
1 headphone/microphone combo; 1 USB 3.1 Gen 1 Type-A
Expansion Slots
2 M.2
Network Interface
Integrated 10/100/1000 GbE LAN
Wireless
Realtek Wi-Fi 5 (2x2) and Bluetooth® 5 Combo
Optical Drive
Optical drive not included
Memory Card Device
HP 3-in-1 Media Card Reader
Dimensions
55.72 x 71.96 x 17.4 cm
Weight
13.8 kg
Power Supply Type
330 W Smart AC power adapter
Keyboard
HP USB Nightfall Black Wireless keyboard and mouse combo
Webcam
HP Privacy 5MP IR Camera with integrated dual array digital microphone

Software

HP Apps
Alexa; HP Audio Switch; HP Display Control; HP Support Assistant
Software Included
McAfee LiveSafe™
Operating System
Windows 10 Home 64

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Country/Region: Middle East

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