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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


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HP Notebook - 15-db0135ca Product Specifications

Hardware

Product number
8RJ33UA
Product name
HP Notebook - 15-db0135ca
Microprocessor
AMD A6-9225 Dual-Core (2.6 GHz base frequency, up to 3 GHz burst frequency, 1 MB cache)
Chipset
AMD Integrated SoC
Memory, standard
8 GB DDR4-1866 SDRAM (1 x 8 GB)
Video graphics
AMD Radeon™ R4 Graphics
Hard drive
256 GB M.2 SSD
Optical drive
DVD-Writer
Display
15.6" diagonal HD SVA BrightView micro-edge WLED-backlit touch screen (1366 x 768)
Wireless connectivity
Realtek 802.11b/g/n/a/ac (2x2) and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data transfer only); 1 USB 2.0; 1 HDMI 1.4b; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
37.6 x 24.6 x 2.25 cm
Weight
1.77 kg
Power supply type
45 W Smart AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP TrueVision HD Camera with integrated digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
Software included
McAfee LiveSafe™
Pre-installed software
Netflix (30-day free trial offer)
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Middle East

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