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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Notebook - 15s-fq0008nd Product Specifications

Hardware

Product number
8KF98EA
Product name
HP Notebook - 15s-fq0008nd
Microprocessor
Intel® Core™ i3-8145U (2.1 GHz base frequency, up to 3.9 GHz with Intel® Turbo Boost Technology, 4 MB cache, 2 cores)
Chipset
Intel® Integrated SoC
Memory, standard
4 GB DDR4-2400 SDRAM (1 x 4 GB)
Video graphics
Intel® UHD Graphics 620
Hard drive
128 GB M.2 SSD
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal FHD SVA anti-glare micro-edge WLED-backlit (1920 x 1080)
Wireless connectivity
Realtek RTL8821CE 802.11b/g/n/ac (1x1) and Bluetooth® 4.2 Combo
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4b; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
35.85 x 24.2 x 1.79 cm
Weight
1.65 kg
Power supply type
45 W Smart AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 10 hours and 45 minutes
Video Playback Battery life
Up to 8 hours and 15 minutes
Webcam
HP TrueVision HD Camera with integrated dual array digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home in S mode
HP apps
HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
Netflix (30-day free trial offer)
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Middle East

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