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HP Customer Support - Knowledge Base

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HP Color LaserJet Managed E55040 - 13.E1 jam error in the output bin

13.E1 jam error in the output bin

Use the following procedure to clear jams in the output bin. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
  • 13.E1.yz
In addition to the instructions provided in this document, you can view the following video of how to clear a paper jam in the output bin:
note:
The printer model referenced in this video might be different from your printer model, but the steps to clear the jam are the same.
  1. If paper is visible in the output bin, grasp the leading edge and remove it.
    Figure : Remove jammed paper from the output bin

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