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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

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HP Notebook - 14-bs710tu Product Specifications

Hardware

Product number
3PN41PA
Product name
HP Notebook - 14-bs710tu
Microprocessor
Intel® Celeron® N3060 (1.6 GHz base frequency, up to 2.48 GHz burst frequency, 2 MB cache, 2 cores)
Memory, standard
4 GB DDR3L-1600 SDRAM (1 x 4 GB)
Video graphics
Intel® HD Graphics 400
Hard drive
500 GB 5400 rpm SATA
Optical drive
DVD-Writer
Display
14" diagonal HD SVA BrightView WLED-backlit (1366 x 768)
Keyboard
Full-size island-style keyboard
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 HDMI 1.4b; 1 headphone/microphone combo; 1 RJ-45; 1 USB 2.0; 1 VGA; 2 USB 3.1 Gen 1 (Data transfer only)
Dimensions (W x D x H)
34 x 24 x 2.37 cm
Weight
Starting at 1.7 kg
Power supply type
45 W AC power adapter
Battery type
4-cell, 41 Wh Li-ion
Webcam
HP TrueVision HD Camera with integrated digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home Single Language 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP Documentation; HP ePrint; HP JumpStart; HP Orbit; HP Recovery Manager; HP Support Assistant; HP Sure Connect
Software included
McAfee LiveSafe™

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Country/Region: Middle East

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