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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP ENVY - 13-ad019ur Product Specifications

Hardware
Software

Hardware

Product number
1ZA33EA
Product name
HP ENVY - 13-ad019ur
Microprocessor
Intel® Core™ i7-7500U (2.7 GHz base frequency, up to 3.5 GHz with Intel® Turbo Boost Technology, 4 MB cache, 2 cores)
Memory, standard
8 GB LPDDR3-1866 SDRAM (onboard)
Video graphics
  • NVIDIA® GeForce® MX150 (2 GB GDDR5 dedicated)
  • Discrete
Hard drive
512 GB PCIe® NVMe™ M.2 SSD
Display
33.8 cm (13.3") diagonal 4K IPS BrightView micro-edge WLED-backlit (3840 x 2160)
Keyboard
Full-size island-style backlit keyboard
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Expansion slots
1 microSD media card reader
External ports
2 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DP1.2, HP Sleep and Charge); 2 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 headphone/microphone combo
Dimensions (W x D x H)
30.54 x 21.56 x 1.39 cm
Weight
1.38 kg
Power supply type
65 W AC power adapter
Battery type
3-cell, 51 Wh Li-ion
Webcam
HP Wide Vision HD Camera with dual array digital microphone
Audio features
Bang & Olufsen; HP Audio Boost; Quad speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart; HP Sure Connect
Software included
McAfee LiveSafe™
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Country/Region: Middle East

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