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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP Printers - Printer Setup Fails with HP Smart App (Android)

This document is for HP wireless inkjet printers and Android smartphones and tablets.
Restrictions in Android 7.0 (Nougat) and later might prevent HP printer setup using the HP Smart app. To complete the setup, connect the printer to your local network from the printer control panel, using Wi-Fi Protected Setup (WPS), or with a computer. Once connected, HP Smart can discover the printer.

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Country/Region: Middle East

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