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Find product and serial numbers for HP PCs, printers, and accessories

Every HP product has a product number and unique serial number. Reference these numbers when working with customer support agents, finding drivers and support documents, servicing the product, or determining warranty status.

Note:

The name and number on the front of the product might not be sufficient to get proper support. These names and numbers often represent a series of many product models that look similar, but have different options and parts.

In addition, the name and number on the front of the product might vary by country/region. The best way to find HP product information or to confirm your warranty status is to find your product name and model number (or Product NO or P/N on labels) and serial number (or Serial NO, S/N, or SN on labels).

  • Product name and model number (or Product NO or P/N on labels): Identifies your product in a series (for example, HP Spectre Folio - 13-ak0001na, 6H8W2PA#ACJ). Use this information to download the correct drivers and apps and find support documents.

  • Serial number (or Serial NO, S/N, or SN on labels): Identifies your specific HP product. Use this number to service your product, find warranty status, or work with HP Customer Support representatives.