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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP ENVY 15-k233ca Notebook PC Product Specifications

Hardware
Product Name
15-k233ca
Product Number
J6P05UA
Microprocessor
2.2GHz 5th generation Intel Core i5-5200U
Microprocessor Cache
3MB, L3 Cache
Memory
8GB DDR3L SDRAM (1 DIMM)
Video Graphics
Intel HD graphics 5500 with up to 3839MB total graphics memory
Display
15.6-inch diagonal HD BrightView WLED-backlit display (1366x768)
Hard Drive
750GB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
Multimedia Drive
SuperMulti DVD burner
Network Card
10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)
Wireless Connectivity
1x1 802.11ac WLAN
Bluetooth
Sound
BeatsAudio dual speakers and a subwoofer
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing Device
HP ControlZone Trackpad
External Ports
Multi-format digital media card reader for Secure Digital cards
3 SuperSpeed USB 3.0, 1 supporting USB Boost
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack
Dimensions
1.05 in (H) x 15.14 in (W) x 10.24 in (D)
Weight
5.16 lb
Power
45W AC adapter
4-cell 41WHr 2.8Ah lithium-ion battery
ID Mech Description
Front facing HP TrueVision HD Webcam with integrated dual array digital microphone
HP SimplePass with integrated fingerprint reader
Software
Operating System:
Windows 8.1 (64-bit)
Communication Chat:
Skype
CyberLink YouCam: YouCam is the ultimate webcam software
mysms:Send and receive texts on your PC.
Games:
Microsoft Games: (Solitaire, Mahjong) Free pre-installed Windows 8 games, ready to play.
Wild Tangent Games for HP pre-installed. Your HP computer comes with 10 Free Sessions of Plants vs. Zombies and preloaded with a free game Farm Frenzy.
HP Help Support:
HP Support Assistant: With HP Support Assistant, enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free.
Getting Started with Windows 8: HP’s application makes it fun & easy to get to know Windows 8. Let us help you learn the basics of navigating the new Start Screen, powering off your device, and additional tips and tricks through helpful step by step videos.
HP Recovery Manager: Recover, restore, and create recovery media for, your PC.
HP ePrint: Printing on the go has never been easier. Wirelessly print from anywhere, anytime, on any HP ePrint-enabled printer from your mobile or network-connected device.
Shopping Services:
TripAdvisor: Easily find the lowest airfare, the best hotels, great restaurants, and fun things to do wherever you go.
Books, Music, Photos, and Videos:
HP Connected Music: Listen to music from multiple sources – all from one app.  Enjoy your local music and iTunes library together with streaming services, including TuneIn Radio and Deezer.
Netflix: Watch movies and TV online or via DVDs with subscription.
CyberLink PhotoDirector and PowerDirector: Create picture-perfect portraits and pro-quality videos with powerful and dynamic photo and video editing tools.
CyberLink Power Media Player: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.
CyberLink YouCam: Take pictures, record video, and get creative with special photo editing and video effects.
HP Connected Photo: Enjoy your photos with access from any device, all in one place.
Productivity Tools:
Dropbox: Get 25GB of free online storage for six months with Dropbox.
7-zip: File Archive Utility
Three months of Evernote Premium included: Keep your life on track and set reminders with Evernote.(
Foxit PhantomPDF: Read, create, sign, annotate, and print PDF documents and fill out PDF forms with this fast, protected, feature-rich PDF solution.
Meet the new Office: The most powerful Office yet. Your content when and where you need it.
CyberLink PowerBackup: Archive files, folders, and application data and schedule automatic backups.
Security Protection:
McAfee: Protect your PC from malicious software and dangerous online threats with a free 30-day McAfee LiveSafe trial.
HP ProtectSmart: Your notebook’s data stays safe from accidental bumps and bruises with HP ProtectSmart.
HP CoolSense: Keep your notebook cool and comfortable automatically with HP CoolSense.
HP SimplePass security with fingerprint reader: Access online accounts with the swipe of a finger

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Support Forum

Support Forum

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Country/Region: Middle East

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