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SUPPORT COMMUNICATION- SECURITY BULLETIN

Document ID: c04272043

Version: 3

HPSBPI03031 rev.3 - HP Officejet Pro X Printers, Certain Officejet Pro Printers, Remote Disclosure of Information

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Release date : 30-Apr-2014

Last updated : 12-Jul-2017

Potential Security Impact:
Remote disclosure of information

Source:HP, HP Product Security Response Team (PSRT)

VULNERABILITY SUMMARY
A potential security vulnerability has been identified in HP Officejet Pro X printers and in certain Officejet Pro printers running OpenSSL. This is the OpenSSL vulnerability known as "Heartbleed" (CVE-2014-0160) which could be exploited remotely resulting in disclosure of information.
Reference Number
CVE-2014-0160, SSRT101548
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Please refer to the RESOLUTION below for a list of impacted products.
BACKGROUND
CVSS 2.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2014-0160
(AV:N/AC:L/Au:N/C:P/I:N/A:N)
5.0
Information on CVSS is documented in HP Customer Notice: HPSN-2008-002
RESOLUTION
HP has provided firmware updates for impacted printers as set forth in the table below. To obtain the updated firmware, go to the HP Software and Drivers page for your product and find the firmware update from the list of available software.
Product Name
Model Number
Firmware Revision
HP Officejet Pro X451dn Printer
CN459A
BNP1CN1409BR
HP Officejet Pro X451dw Printer
CN463A
BWP1CN1409BR
HP Officejet Pro X551dw Printer
CV037A
BZP1CN1409BR
HP Officejet Pro X476dn Multifunction Printer
CN460A
LNP1CN1409BR
HP Officejet Pro X476dw Multifunction Printer
CN461A
LWP1CN1409BR
HP Officejet Pro X576dw Multifunction Printer
CN598A
LZP1CN1409BR
HP Officejet Pro 276dw Multifunction Printer
CR770A
FRP1CN1416BR
HP Officejet Pro 251dw Printer
CV136A
EVP1CN1416BR
HP Officejet Pro 8610 e-All-in-One Printer
A7F64A
FDP1CN1416AR
HP Officejet Pro 8615 e-All-in-One Printer
D7Z36A
FDP1CN1416AR
HP Officejet Pro 8620 e-All-in-One Printer
A7F65A
FDP1CN1416AR
HP Officejet Pro 8625 e-All-in-One Printer
D7Z37A
FDP1CN1416AR
HP Officejet Pro 8630 e-All-in-One Printer -
A7F66A
FDP1CN1416AR
HP Officejet Pro 8640 e-All-in-One Printer
E2D42A
FDP1CN1416AR
HP Officejet Pro 8660 e-All-in-One Printer
E1D36A
FDP1CN1416AR
...
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send an e-mail to hp-security-alert@hp.com.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp­security­alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
ST
HP Storage Software
GN
HP General Software
Support: For further information, contact normal HP Services support channel.
Report: To report a potential security vulnerability with any HP supported product, send Email to: hp-security-alert@hp.com.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version:1 (rev.1) - 30 April 2014 Initial release; Version:2 (rev.2) - 12 May 2014 Added additional HP Officejet Pro 86xx printers to table; Version:3 (rev.3) - 12 July 2014 Fixed broken links and replaced download process

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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