hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

Replacing the Hard Drive for HP Envy Recline 23 TouchSmart All-in-One PCs

This document applies to HP ENVY Recline 23 TouchSmart All-in-One computer.
HP ENVY Recline 23 TouchSmart All-in-One computer
Use the steps in this document to help replace a hard drive in your computer. If you want to add a hard drive with more capacity (upgrade), you can upgrade to any size hard drive that meets the connection type in your computer. This is usually serial ATA (SATA or eSATA). 
You might encounter formatting limitations for drives larger than 2 TB. To access all the data on drives larger than 2 TB, format the drive using GPT or create multiple partitions smaller than 2 TB.

Before you begin

  • Have a Phillips head screwdriver ready.
  • Turn off the computer, disconnect the Ethernet or modem cable, and disconnect the power cord.
  • Transfer the computer to a clean, flat, stable work surface over a noncarpeted floor. HP recommends putting down a blanket, towel, or othersoft cloth to protect the screen from scratches or other damage.
  • Use an antistatic wrist strap and a conductive foam pad when working on the computer.Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, and other components. HP strongly recommends the use of the wrist strap and conductive foam pad.
  • Remove a component from its protective packaging only when you are ready to install it.
  caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

Video overview

View the following video before using the steps in this article.
note:
For best quality on dial-up connections, wait until the video has fully loaded before viewing.

Removing the hard drive

Use these steps to remove the hard drive:
Step 1
Remove the access door.
For instructions to remove the access door, see the HP support document, Removing and Replacing the Access Door.
Removing the access door
Step 2
Press down on the green release latch for the hard drive cage...
Removing the screw that secures the hard drive
...and slide the drive cage towards the center of the computer while continuing to hold down the latch.
Sliding the cage towards the center of the computer
Step 3
Pull the hard drive cage out of the computer.
Removing the hard drive
Step 4
Remove the four screws, two on each side of the hard drive cage.
Save the screws for hard drive replacement.
Removing the hard drive screws from the cage
Step 5
Slide the hard drive out of the cage.
Removing hard drive from the cage

Replacing the hard drive

Use these steps to replace the hard drive:
Step 1
To install a hard drive, slide the hard drive into the cage with the spindle side of the hard drive towards the open side of the cage.
Sliding the hard drive into the cage
Step 2
Secure the hard drive to the cage with four Philips head screws.
Replacing the hard drive screws for the cage
Step 3
Find the four tabs on the underside of the drive cage.
Finding the four tabs on the drive cage
Step 4
Find the four slots on the computer.
Finding the slots on the computer
Step 5
To replace the hard drive cage, align the four tabs over their slots and slide the cage firmly until the green release latch snaps back up into place.
Replacing the hard drive cage
Step 6
Replace the access door.
For instructions to replace the access door, see the HP support document, Removing and Replacing the Access Door.
Replacing the access door

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Middle East

hp-detect-load-my-device-portlet

Actions
Loading...