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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03863432

Version: 1

HP mt40 Mobile Thin Clients - Restore Image Does Not Deploy Correctly When Using 4GB USB Flash Drive

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 23-Jul-2013

Last updated : 23-Jul-2013

DESCRIPTION
The Microsoft Windows Embedded Standard 7 (WES7) restore image may not deploy correctly when using a 4GB USB flash drive. The newly deployed image does not boot into Windows.

SCOPE
Information in this document applies to the following:
Computers:
  • HP mt40 Mobile Thin Client
Operating Systems:
  • Microsoft Windows Embedded Standard 7 (WES 7)
RESOLUTION
The mt40 Mobile Thin Client Microsoft Windows Embedded Standard 7 (WES7) restore image is almost 4GB in size and may exceed the available space on a 4GB USB flash drive. Use an 8GB or larger flash drive to deploy the restore image.

Hardware platforms affected : HP mt40 Mobile Thin Client

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03863432

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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