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Replacing the Hard Drive in HP ENVY 20-d000 TouchSmart All-in-One Series Desktop PCs

This document applies to HP ENVY 20-d000 Touch All-in-One desktop computers.
 HP ENVY 20-d000 Touch All-in-One desktop computer
Use the steps in this document to help replace a hard drive in your computer. If you want to add a hard drive with more capacity (upgrade), know that you can upgrade to any sized hard drive that meets the connection type in your computer. Most often this is serial ATA (SATA or eSATA). Also know that there are formatting limitations that may be encountered for drives larger than 2 TB. To access all the data on drives larger than 2 TB format the drive using GPT or create multiple partitions smaller than 2 TB.
Before you begin
  • You need a Phillips head screwdriver.
  • Turn off the computer. Disconnect the Ethernet or modem cable. Disconnect the power cord.
  • Transfer the computer to a clean, flat, stable work surface over a noncarpeted floor. HP recommends that you put down a blanket, towel, or other soft cloth to protect the screen from scratches or other damage.
  • Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards and other components. HP strongly recommends the use of an antistatic wrist strap and a conductive foam pad when working on the computer.
  • Do not remove a component from its protective packaging until you are ready to install it.
  caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
Video overview
View the following video before using the steps in this article.
Removing the hard drive
Step 1
To remove the hard drive, first remove the rear cover.
For instructions on how to remove the rear cover, see the HP support document, Removing and Replacing the Rear Cover.
Removing the rear cover
Step 2
Loosen the captive Phillips screw that holds the hard drive in place.
Screw that holds the hard drive  in place
Step 3
Lift the hard drive handle...
Lifting the hard drive handle
...and then slide the hard drive to the side, lift it up, and remove it from the computer.
Sliding the hard drive out
Step 4
To remove the hard drive from the hard drive cage, remove the four screws, two on each side of the cage.
Screw locations
Step 5
Put the screws, which have washers attached, in a safe place until you are ready to replace the hard drive in the cage.
Noting the washers on the screws
Step 6
Slide the hard drive out of the cage.
Sliding the hard drive out of the cage
Replacing the hard drive
Use these steps to replace the hard drive:
Step 1
Before installing a hard drive in the cage, make sure there is a rubber grommet in each side hole of the hard drive cage.
Install a new grommet into any hole missing a grommet.
Checking grommets in the hard drive cage
Step 2
Slide the hard drive into the cage...
Sliding the hard drive into the cage
...until the screw holes on the sides of the drive and the cage align.
The aligned screw holes
Step 3
Replace the four screws that fasten the hard drive in the cage.
Screw locations
Step 4
Find the four tabs on the underside of the drive cage.
Four tabs on the drive cage
Step 5
Inside the computer, find the four slots that will align with the tabs.
Slots in the computer
Step 6
Place the cage in the computer, aligning the tabs on the cage with the slots inside the computer, and slide the hard drive in until it is secure.
Securing the hard drive cage in place
Step 7
Press down on the cage handle.
Pressing down the cage handle
Step 8
Tighten the captive screw to secure the hard drive in the computer.
The screw to secure the hard drive to the computer
Step 9
Replace the rear cover.
  caution:
MBR or NTFS partitions are limited to 2 TB (without using dynamic disks and volume sets). If you are installing a hard drive that is 2 TB or greater, HP recommends formatting the drive using GPT partitions.
For instructions on how to replace the rear cover, see the HP support document, Removing and Replacing the Rear Cover.
Replacing the rear cover

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