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HP Designjet T770 and T1200 Printer Series - The paper has jammed

The paper has jammed
When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display.
  1. Power off the printer at the front panel and also switch it off at the rear.
    Figure : Switching off the printer
  2. Open the window.
    Figure : Opening the window
  3. Try to move the printhead carriage out of the way.
    Figure : Storing printhead carriage
  4. Lift the blue lever as far up as it will go.
    Figure : Lifting blue lever
  5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
      caution:
    Do not move the paper sideways, as it could damage the printer.
  6. Rewind the roll. If the paper is stuck and cannot be rewound further, cut it from the roll.
  7. Remove all pieces of paper from the rear of the printer.
  8. Lower the blue lever.
    Figure : Lowering lever
  9. Close the window.
    Figure : Closing window
  10. Switch on the printer.
    Figure : Switching on printer
  11. Reload the roll, or load a new sheet see Paper handling.
  note:
If you find that there is still some paper causing an obstruction within the printer, restart the procedure and carefully remove all pieces of paper.

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Country: Middle East

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