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HP Customer Support - Knowledge Base

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  • Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP Notebook PCs - Upgrading HP Support Assistant does not show Battery Check

This document pertains to HP and Compaq notebook PCs with HP Support Assistant.
The Battery Check option in the Power, Thermal, and Mechanical window does not appear after upgrading the HP Support Assistant.

Restart HP Support Assistant

To resolve this issue, complete the following steps.
  1. Confirm that the notebook is connected to the Internet.
  2. Select Maintain and click Refresh.
  3. Exit HP Support Assistant.
  4. Restart HP Support Assistant

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Country/Region: Middle East

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