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HP Compaq Thin Clients - Terminal Server User Access Permission Error

Issue
The following error message is returned:
To log on to this remote computer, you must have Terminal Server User Access permissions on this computer. By default, members of the Remote Desktop Users group have these permissions.
CAUSE:
This issue may occur if:
  • The remote users are not added under the groups.
  • The option Only launch published Applications is enabled on the Citrix metaframe presentation server.
Solution
To resolve this issue, complete the following steps:
  1. Add the remote users under the users and groups.
  2. Complete the following steps to uncheck the Only launch published Applications option on the Citrix metaframe presentation server, as follows:
    1. Open the Citrix Connection Configuration.
    2. Double-click the ica-tcp connection name, and then click the Advanced button.
    3. Uncheck the Only Launch Published applications option.
    4. Repeat the same steps for the rdp-tcp connection name.

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Country: Middle East

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