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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Handheld sp400 Series All-in-One Scanner Printer - System Requirements

  • All-in-One device and accessories
  • Wireless network and server application
  • Computer with the following installed:
    • Windows XP and Service Pack 2
    • Microsoft .NET Framework 2.0 or later
    • HP sp400 Series Configuration Software
    • HP sp400 Series Template Design Software
  • USB-compliant cable that does not exceed three meters (10 feet) in length, with a type B 5-pin plug at one end to connect to the All-in-One's port
  note:
If you are connected to the internet when you install the software and you do not have .NET Framework installed on your computer, .NET Framework will automatically be downloaded and installed.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Middle East

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