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HP Customer Support - Knowledge Base

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Designjet T610 Printer Series - The front panel display recommends reseating or replacing a printhead

  1. From the front panel, turn the power off then on.
  2. Check the front-panel display message, if it shows the ready message, the printer is ready to print. If the problem remains continue with the next step.
  3. Remove the printhead.
  4. Clean the electrical connections on the backside of the printhead with a lint free cloth. You can carefully use a mild rubbing alcohol if moisture is needed to remove residue. Do not use water.
      caution:
    This is a delicate process and may damage the printhead. Do not touch the nozzles on the bottom side of the printhead, especially not with any alcohol.
    Figure : Cleaning the printhead electrical connections
  5. Reinsert the printhead.
  6. Check the front-panel display message. If the problem remains, try a new printhead.

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Country/Region: Middle East

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