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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP iPAQ rx4000 Mobile Media Companion series - Receiving Attachments

An attachment sent with an e-mail message or downloaded from the server appears below the subject of the message. Tapping the attachment opens the attachment if it has been fully downloaded or marks it for download the next time you send and receive e-mail. You can also download attachments automatically with messages if you have an Outlook e-mail or IMAP4 e-mail account.
If you have an Outlook e-mail account, do the following:
  1. Tap Start>Programs>ActiveSync.
  2. Tap Menu>Options.
  3. Tap E-mail>Settings, and then select Include file attachments.
If you have an IMAP4 e-mail account with an Internet Service Provider (ISP) or an account that you access using a VPN server connection (typically a work account), do the following:
  1. Tap Start>Messaging.
  2. Tap Menu>Tools>Options.
  3. Tap the name of the IMAP4 account.
  4. Tap Next until you reach Server information, and tap Options.
  5. Tap Next twice, and select Get full copy of messages.
  note:
Embedded images and objects cannot be received as attachments.
An embedded message can be viewed as an attachment when using IMAP4 to receive e-mail. However, this feature does not work if Transport Neutral Encapsulation Format (TNEF) is enabled so that you can receive meeting requests.
To store attachments on a storage card rather than on the device, tap Menu>Tools>Options>Storage tab, and select the Store attachments on storage card check box.

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Country/Region: Middle East

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