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HP Customer Support - Knowledge Base

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HP Designjet EFI Designer Edition RIP - Image Height Exceeds Paper Height

Issue:
The EFI Designer edition RIP is displaying the message image height exceeds paper height.
note:
The error messages displayed in the program window are preceded by the word "input," "color," "print," or "port" to indicate at which stage of processing the problem occurred.
Solution
Perform one of the following:
  • Select a different paper size in the "print" pane of the job settings.
  • Scale your job to fit on the paper size loaded in the printer.
    (By creating a preview, you can check whether the image will fit on the selected paper size before printing.)
Cause
The job is too large to fit on the selected paper size.

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Country/Region: Middle East

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