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Welcome to HP Customer Support

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HP PSC 2400 and 2500 Series - Printing a Self-Test Report

Print a self-test report to determine if the all-in-one is causing a print quality problem. The self-test report also contains the product serial number.
  1. Make sure the all-in-one is loaded with plain, white paper. Remove any special or colored paper.
  2. Press Setup on the control panel on top of the all-in-one.
  3. Press 1 to select Print Report, then 4 to select Self-Test Report.

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Middle East

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