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Welcome to HP Customer Support

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Compaq iPAQ Pocket PC H3800 Series - Resetting the Unit

Performing a limited reset
A limited reset is done when the handheld stops responding or is responding erratically. Data on the handheld is not lost.
  1. Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC.
  2. Press the switch for one second.
    Figure : Performing a limited reset
Performing a full reset
A full reset will set the handheld back to the original image removing any data in memory.
  caution:
When a full reset is done all data stored in memory including contacts, calendar entries and installed program will be erased. Make sure to back up any important information before performing a full reset.
  1. Press and hold the two outside application buttons.
  2. Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC.
  3. Press the switch for five seconds.
  4. To reactivate your Compaq iPAQ Pocket PC, insert the stylus into the unit reset switch and press the switch for one second or connect your Compaq iPAQ Pocket PC to the AC adapter.
Figure : Performing a full reset

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Country: Middle East

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