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HP Digital Sender 9100c - Active Directory LDAP Performance Issues with Digital Senders

Issue:
LDAP queries are slow when working with a very large directory, it may take more than 5 seconds for Active Directory to return the results of the query. Users may believe that addressing is not functioning correctly and will manually type the entire SMTP address.
Solution
Performance may be improved by changing the search root to search a smaller container in the LDAP directory.
For example, if the search root used in digital sending points to the root of the tree (DC=DSTEST,DC=COM), it may be possible to restrict the search to a directory subtree.
For example, if users are contained in organizational units based on geography, a more restrictive search root will search only a specific OU such as Boise in the string below:
OU=BOISE,OU=AMERICAS,CN=USERS,DC=DSTEST,DC=COM

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Country: Middle East

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