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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Designjet 100 - Mac OS: Firmware Version A.02.03 Required to use Designjet 100

Information
When using the HP Designjet 100 with the Mac OS Driver, Firmware A.02.03 or higher version is necessary. If this version is not used, the printer may not show in the Chooser (Mac OS 9) or in the Print Center (Mac OS X).
Printers that have the MAC driver in the box will have firmware version A.02.03. or higher. If a lower version is present, use TCP/IP or USB for the upgrade.
  note:
MAC OS X v.10.2.3. or higher is required to do a firmware upgrade to version A.02.03 or higher.

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Support Forum

Support Forum

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Country/Region: Middle East

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