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HP LaserJet Pro MFP 3101-3108 - Setting up the printer

How to set up the printer and install the software, and information about the printer features and options.

Note:

Complete the hardware setup before installing the printer software.

Refer to the table below to learn which setup options are available for your printer model.

To verify your printer model, refer to the nameplate on the front panel of the printer.

Setup options by printer model

Printer model

Setup options

dw

fdw

Wireless, Ethernet, or USB

fdn

Ethernet or USB

Note:

HP recommends using Ethernet or Wireless to set up the printer to allow access to cloud-based features and services and additional printing solutions.

Note:

Do NOT use a USB cable to set up the printer if you intend to connect the printer to the cloud. After initial setup, you can connect a USB cable, if needed, but if the printer is connected to the cloud, it must remain connected to the internet.

Set up the printer

Unpack and set up the printer.

  1. Unpack the printer:

    1. Select a site to place the printer that meets the following specifications:

      • A sturdy work surface in a well-ventilated and dust-free area, and away from direct sunlight

      • Temperature range: 15° - 32.5° C59° to 90.5° F

      • Humidity range: 30% - 70%

    2. Allow sufficient space around the printer to open all doors and trays.

      Note:

      The printer weighs 10.5 kg23.1 lb.

      Space requirements

      Space requirements
      Dimensions (Printer fully opened)

      Measurement

      Dimensions (Printer fully opened)

      1: Height

      475.5 mm 18.72 in

      2: Depth

      758.8 mm 29.87 in

      3: Width

      426.8 mm 16.8 in

    3. Take the printer out of the box and remove all tape and packing material.

      Note:

      HP recommends recycling the packaging materials.

  2. Load paper into the Input Tray:

    Load paper into the input tray:

    Note:

    This tray holds up to 250 sheets of 75 grams per square meter20 lb paper.

    1. Open the input tray.

      Open input tray

      Opening the input tray
    2. Press and hold the button on one of the paper-width guides and slide the guides to the edges of the input tray. Do the same for the paper-length guide.

      Adjust the paper guides

      Adjusting the paper guides
    3. Load paper into the input tray.

      Note:

      To prevent jams, do not overfill the tray. Make sure the top of the stack is below the tray-full indicator.

      Load paper

      Loading paper
    4. Adjust the paper-width guides and paper-length guide until they touch the edges of the stack of paper.

      Paper guides lightly touch the paper

      Adjusting the guides
    5. Close the input tray.

      Close the input tray

      Closing the input tray
  3. Connect the power cable and turn on the printer:

    1. Connect the power cable between the printer and a grounded AC outlet.

      Note:

      To prevent damage to the printer, use only the power cable provided with the printer.

      Connect the power cable

      Connecting the power cable
    2. Press the Power button to turn on the printer.

  4. Choose a connection method (Ethernet or wireless):

    Choose one of the following options to connect your printer:

    • For an Ethernet setup, connect an Ethernet cable now. Connect the Ethernet cable to your network port and the other end to the Ethernet port on the rear of the printer.

      After connecting the Ethernet cable, continue to the next steps to set up the control panel and then install the software.

      Connect an Ethernet cable

      Connecting an Ethernet cable
    • For a wireless setup, do NOT connect any cables. Continue to the next steps to set up the control panel and then install the software.

      Wireless setup, no cable

      Wireless setup, no cable
  5. Set up the control panel:

    To navigate the touchscreen control panel, use touch, swipe, and scroll gestures.

    1. When the printer is powered on, touch the desired language from the list, touch Confirm (to confirm the language), and then touch the desired country/region.

      The printer checks for an Ethernet connection.

      • If you did NOT connect an Ethernet cable, continue to Step 6 and follow the instructions to select a connection method and connect your printer to the internet.

      • If you have already connected an Ethernet cable, the Ethernet Summary screen displays on the control panel. Touch OK. The printer checks for firmware updates and then retrieve a pairing code. When the pairing code displays on the control panel screen, make note of it, and then skip to Step 7 and follow the instructions to connect to HP Smart.

  6. Select a connection method:

    1. When prompted to select a connection method, select the desired option (Wireless, Ethernet, or Connect with Software).

      For detailed information about each connection method, refer to the table below.

      Connection method information

      Connection method

      Details

      Wireless

      Note:

      Use this method to connect the printer to the wireless network using the printer control panel.

      1. On the printer control panel, touch your network name from the list of available networks, and then use the touch keypad to enter your wireless password.

      2. Touch OK to confirm the settings.

        When the printer has successfully connected to the network, a Connection Successful screen displays on the control panel and shows the IP address for the printer.

      3. On the Connection Successful screen, touch OK. The printer checks for firmware updates and then retrieve a pairing code.

        The pairing code displays on the printer control panel screen.

      4. Make note of the pairing code as you need it in the next step (Step 7).

        Note:

        The pairing code is only valid for two hours. If you do not enter the pairing code during HP Smart Setup (in Step 7) within two hours, a new pairing code is automatically generated.

      5. Continue to Step 7 and follow to connect to HP Smart.

      Ethernet

      1. When the Ethernet Summary screen displays on the printer control panel, touch OK. The printer checks for firmware updates and then retrieve a pairing code.

        The pairing code displays on the control panel screen.

      2. Make note of the pairing code as you need it in the next step (Step 7).

        Note:

        The pairing code is only valid for two hours. If you do not enter the pairing code during HP Smart Setup (in Step 7) within two hours, a new pairing code is automatically generated.

      3. Continue to Step 7 and follow the instructions to connect to HP Smart.

      Connect with Software

      Note:

      Use this method if you want to connect your printer to Wi-Fi using the software, rather than from the printer control panel.

      Note:

      Make sure your PC or Notebook Wi-Fi radio is enabled, and it is connected to a wireless network.

      When selecting this method, a message displays on the printer control panel with instructions to go to hpsmart.com/setup (in a Web browser on your computer) to install the HP Easy Start software and continue setup.

      Note:

      If you do not want to install the printer software at this time, touch Connect Later on the printer control panel. You are prompted to set the date and time on the printer control panel.

      1. On your computer, open a Web browser and go to hpsmart.com/setup, and then click Install HP Easy Start to download the software.

      2. After the software has downloaded, click the .exe file to open HP Easy Start. Follow the prompts in the software to accept the End User License Agreement. The software then searches for printers on your network.

        When the printer is found, it displays on the screen.

        If your printer is not listed, click My Printer is Not Shown.

      3. On the "Printer found" screen, click Continue to connect your printer to Wi-Fi.

        Note:

        When connecting the printer to Wi-Fi using the software, your computer must be near the printer during setup.

        Important:

        If you do not connect to the wireless network within two hours, you must power cycle the printer.

        To confirm your proximity to the printer, a message displays in the software with instructions to select "Allow" on the printer control panel.

      4. On the printer control panel screen, touch Allow.

        HP Easy Start configures the printer and add it to the network. The Network Settings screen displays in the software.

        Note:

        If proxy settings are required for your network, click Edit Proxy Settings in the software, enter the settings, and then click Apply.

      5. On the Network Settings screen, click Continue.

        The printer checks for firmware updates. If prompted to continue with a Firmware Update, click Yes.

      6. When prompted in the software, click Generate Pairing Code.

        The pairing code displays on the control panel screen.

      7. Make note of the pairing code as you need it in the next step (Step 7).

        Note:

        The pairing code is only valid for two hours. If you do not enter the pairing code during HP Smart Setup (in Step 7) within two hours, a new pairing code is automatically generated.

      8. In the software screen, click Open HP Smart Admin to open the hpsmart.com/connect page in your Web browser.

      9. Continue to Step 7 and follow the instructions to connect to HP Smart.

        Note:

        The step to connect to HP Smart Admin (Step 7) is optional. If you do NOT wish to connect the printer to HP Smart Admin, you can stop here.

        If you skip the step to connect to HP Smart Admin, you are prompted to download the HP Smart print driver.

  7. Connect to HP Smart Admin (optional):

    Connecting your printer to HP Smart Admin gives you access to cloud-based features and services and additional printing solutions.

    Note:

    Connecting to HP Smart Admin is optional. If you are not interested in accessing the cloud-based features and services, skip these steps.

    If you choose to skip this step, you are prompted to download the HP Smart print driver.

    1. On your computer, open a Web browser and go to hpsmart.com/connect to open HP Smart Setup.

    2. On the HP Smart Setup page, click Continue.

    3. Select an account type (company-managed or personal) for the printer, and then click Create Account or Sign In.

      On the next screen you are prompted to create an HP account.

      If you already created an HP account at an earlier time, you are required to sign in with the email address and password you used when you created the account.

    4. To create an HP account, enter your First and Last name, email address, country/region, and a password for the account, and then click Create Account.

      Note:

      If you already created an HP account in the past, sign in using your email address and password.

      A verification code is sent to the email address you entered to create the HP account.

    5. Enter the verification code (you received via email) in the text field, and then click Verify. After your account is verified, click Continue.

    6. When prompted, assign a printer owner, click the check box to accept the HP Smart Admin Terms of Use, and then click Continue.

    7. When prompted for the pairing code, enter the pairing code you retrieved in the previous step (Step 6), and then click Continue.

      A message displays when the pairing code has been accepted.

    8. Follow the on-screen instructions to give your printer a name, and then click Continue. If you do not wish to give your printer a name, click Skip.

      A message displays when your printer is successfully connected to HP Smart Admin.

    9. Click Continue to view additional setup options (including options to set up print and send a test page, set up scan destinations, and set up the printer fax).

    10. To install the HP Smart print driver, click Set up next to the "Set up print and send a test page" option, and then click Install next to "Install HP Smart."

      When you have finished installing HP Smart, click Done.

    11. At the bottom of the "Finish printer setup" screen, click Go to HP Smart Admin to open the HP Smart Admin Dashboard.

      In the HP Smart Admin Dashboard, you can manage the printer, monitor print usage, invite additional users to enable printing from their devices, join the free trial for HP Instant Ink, and enroll in other printing solutions to make printing more efficient.

Get help with setup

Get additional setup information and videos.

Help and tips for Wi-Fi and connectivity

If the HP Easy Start software is unable to find your printer during setup, check the following conditions to resolve the issue.

Tips for resolving Wi-Fi connectivity issues

Potential issue

Solution

Printer Wi-Fi setup mode timed out

If the Wi-Fi icon on the control panel is not blinking blue, the printer might not be in Wi-Fi setup mode.

Use one of the following solutions to restart Wi-Fi mode:

  • Turn the printer off and then back on.

  • Follow these steps to restore network settings:

    1. On the control panel, select Setup > Network Setup > Restore Network Settings.

      The wireless light starts blinking.

    2. Wait for one minute. Open the printer software and try connecting again.

Computer too far from printer

Move your computer closer to the printer. Your computer might be out of range of the printer's Wi-Fi signal.

Computer connected to a Virtual Private Network (VPN) or remote work network

Disconnect from a VPN before installing HP printer software.

Connect to the VPN again after finishing printer setup.

Note:

Consider your location and the security of the Wi-Fi network before disconnecting from a VPN.

Wi-Fi turned off on computer (computer connected by Ethernet)

If your computer is connected by Ethernet, turn on the computer's Wi-Fi while setting up the printer.

Access the HP Embedded Web Server (EWS)

For information on how to access the printer settings in the HP Embedded Web Server (EWS) using the factory-set credentials for HP LaserJet Pro printers, refer HP LaserJet Pro - Use a PIN to access the HP Embedded Web Server printer settings.

Printer features

Review the components on the front and rear of the printer.

Front and rear views

Front features

Front features
Front features

Number

Description

1

Control panel display

2

Front USB port

3

Input tray

4

Output tray

5

Output tray extender

6

Cartridge access door

7

Document feeder input tray

8

Document feeder output tray extender

9

Document feeder paper-width guides

10

Document feeder cover

11

Power button

12

Scanner glass

13

Scanner lid

Rear features

Rear features
Rear features

Number

Description

1

Rear USB port

Note:

Remove the label covering to access the port.

2

Ethernet port

3

Fax port: Fax line in (Fax models only)

4

Fax port: Telephone line out (Fax models only)

5

Power input

6

Rear access door

7

Security slot


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